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What is Data Axle Local Listings?

Data Axle Local Listings offers a cohesive platform that enables businesses to easily enter and update their information, guaranteeing consistent updates across multiple websites, navigation platforms, and voice-activated assistants, so customers can stay informed about the latest happenings regarding your business. With the Local Listings tool from Data Axle, businesses can seamlessly create, manage, and edit their listings with a single, straightforward action. The location details are shared through an extensive array of channels, including major search engines, Internet Yellow Pages (IYPs), navigation apps, smart speakers, mobile applications, and 411 directory services, significantly boosting the chances of consumers finding your business whether they are at home or on the go. This all-encompassing strategy not only enhances visibility but also encourages customer interaction by providing accurate and timely information that is easily accessible. Furthermore, this leads to a more streamlined experience for users, contributing to higher customer satisfaction and retention.

What is Chatmeter?

By analyzing over 1.9 million locations along with billions of customer reviews, social media interactions, and sentiments gathered since 2009, brands and agencies can effectively shape their narrative using Chatmeter's all-encompassing local SEO and business reputation management platform. This integrated software offers a variety of features, such as review management, oversight of listings, local SEO tactics, and other essential tools for managing online reputation, all easily navigable through an intuitive dashboard. With an exceptional customer success team that has achieved a remarkable NPS score of 76, Chatmeter guarantees that you receive top-notch support. A critical component of our customer satisfaction strategy includes a streamlined onboarding process, regular monthly check-ins, and comprehensive quarterly business reviews, which collectively lay the groundwork for success. No matter where your business appears online, we help you consistently connect with your ideal customers. Moreover, Chatmeter's listing management tool safeguards your business listings, allowing you to concentrate on growth while we take care of the finer details. Our unwavering commitment to preserving the integrity of your online presence distinguishes us from competitors in the industry. Furthermore, our proactive approach to reputation management ensures that you remain ahead of industry trends and customer expectations.

Media

Media

Integrations Supported

Desktop.com

Integrations Supported

Desktop.com

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Data Axle

Date Founded

1972

Company Location

United States

Company Website

www.data-axle.com/what-we-do/local-listings/

Company Facts

Organization Name

Chatmeter

Date Founded

2009

Company Location

United States

Company Website

www.chatmeter.com

Categories and Features

Categories and Features

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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