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What is Datto RMM?

Datto RMM is a comprehensive cloud-based platform that empowers Managed Service Providers (MSPs) to effectively oversee and safeguard their clients' IT environments with modern and dependable solutions. Its design focuses on minimizing complexity, expenses, and potential risks, ensuring a seamless experience for users. The platform boasts robust automation and monitoring capabilities, including ransomware detection, patch management, and remote access, enabling MSPs to proactively address IT challenges, swiftly react to incidents, and enhance customer service. Additionally, it features an all-in-one cloud backup and disaster recovery system that is image-based, facilitating cloud-to-cloud backups and rapid recovery of vital data across Microsoft 365 and G Suite applications. With support for both Windows and Mac systems, users can quickly backup and restore files and folders, while secure file synchronization and sharing are streamlined through a centrally managed collaboration system. Furthermore, the solution allows for the prompt and reliable restoration of servers, demonstrating its effectiveness as a comprehensive business continuity and disaster recovery tool for organizations of all sizes. This multifaceted approach ensures that MSPs can maintain high levels of service and operational efficiency for their clients.

What is BigMind Resilience?

BigMind Resilience is a comprehensive cyber resilience platform that helps businesses protect critical systems, detect ransomware attacks, and recover data quickly through a unified backup and disaster recovery solution. The platform combines endpoint backup, cloud service protection, ransomware defense, AI-powered management, and disaster recovery into a single environment that simplifies business continuity planning. Organizations can choose from five recovery methods, including instant file recovery, cloud-hosted virtual machines, warm standby recovery, bare-metal USB restoration, and full system recovery based on the urgency of the incident. A built-in ransomware canary uses deterministic hash verification to detect encryption attacks while they are occurring, automatically freezing backup chains to preserve uncompromised recovery points. BigMind Resilience supports backups for more than 20 cloud services, including Dropbox, Google Drive, OneDrive, Box, Amazon S3, and additional SaaS platforms through integrated connectors. AI Lens provides advanced search capabilities with OCR, facial recognition, timeline views, and DICOM medical image support, making large backup repositories easier to navigate. The platform also features Ops AI, a conversational operations assistant that helps administrators manage backup operations, disaster recovery, compliance, diagnostics, and other infrastructure tasks while requiring confirmation before any changes are applied. Flexible storage tiering reduces storage costs by automatically organizing data into hot, cold, and deep archive tiers without sacrificing accessibility. Enterprise-grade security includes AES-256 encryption, immutable WORM storage, HIPAA-ready infrastructure, SOC 2 Type II compliance, GDPR readiness, and support for more than 25 operating systems and platforms.

Media

Media

Integrations Supported

Acronis Cyber Protect Cloud
ArcServe Live Migration
Auvik
BeyondTrust Password Safe
CORRIDOR
Datto SIRIS
EVO Payments
HyAlto
Kaseya BMS
Kaspersky Anti-Virus
Microsoft 365
Microsoft Dynamics 365
Mindmatrix Bridge
Omni Secure
OpenText Threat Intelligence
Pulseway
RocketCyber
SolarWinds Access Rights Manager
ThreatAware
ilert

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$15 per month

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Datto, a Kaseya company

Date Founded

2007

Company Location

United States

Company Website

www.datto.com

Company Facts

Organization Name

Genie9

Date Founded

2010

Company Location

United Kingdom

Company Website

www.genie9.com/products/bigmind2

Categories and Features

Patch Management

Not specified

RMM

Not specified

Categories and Features

Backup

Not specified

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