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What is Davisware GlobalEdge?

Optimize your operational efficiency, boost your bottom line, and drive rapid growth with GlobalEdge, the premier enterprise resource planning (ERP) solution tailored for the field service sector, including industries such as commercial food equipment maintenance, HVAC, and petroleum services. Leveraging a cohesive platform allows for enhanced customer management and service delivery through all-inclusive functionalities like service agreement tracking, scheduling, billing, purchasing, and accounting, conveniently housed in one location. The system's flexible and customizable views grant dispatchers and different departments the ability to manage job-related information, various job categories, or daily, weekly, or monthly schedules effectively. From a centralized interface, users can seamlessly coordinate recurring services with a single work order and promptly delegate tasks across the organization, ensuring that field technicians receive up-to-date information in real-time. With GlobalEdge, you not only refine your operational processes but also elevate the quality of service offered to your customers, fostering stronger relationships and satisfaction. This comprehensive approach will undoubtedly position your business for long-term success and innovation in a competitive market.

What is Altair OS?

Altair OS is an all-encompassing cloud-based platform aimed at managing field services in diverse industries like HVAC, plumbing, and electrical contracting. This application brings together a variety of features, such as lead generation, management of customers and equipment, estimating, scheduling, dispatching, task management for technicians, invoicing, payment processing, time and expense tracking, and comprehensive reporting into a cohesive operational framework. Office staff can effectively manage job assignments and technician schedules through a unified dispatch interface, while field technicians are able to conveniently view job specifics and log their completed tasks using a mobile browser. Customers can receive estimates for review and approval, which can then transition seamlessly into scheduling and billing workflows; upon job completion, invoices can be automatically generated, enabling customers to make payments through integrated payment solutions. The platform also keeps detailed records of customer interactions and equipment histories, along with tracking time and expenses, while generating insightful operational reports. For those curious about the capabilities of Altair OS, introductory pricing starts at $39 per month for a single user or $390 annually, with a 14-day free trial available that requires no credit card, and includes live onboarding assistance to ensure a smooth transition. With its robust functionalities, Altair OS is well-equipped to improve efficiency and organization for service contractors, ultimately leading to enhanced customer satisfaction and streamlined operations.

Media

Media

Integrations Supported

Longview Tax
Microsoft 365
QuickBooks Online

Integrations Supported

Facebook
Instagram
OpenAI
Stripe

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$39/month
Starter costs $39/month for 1 account or $390/year. Growth costs $79/month for up to 5 accounts or $790/year. Pro costs $149/month for 10 accounts, with each additional account at $15/month; the annual price is $1,490. Every plan includes live onboarding. The 14-day free trial does not require a credit card to start; add a payment method before the trial ends to continue. Plans are billed monthly or annually and can be canceled anytime.
Free Trial Offered?

Supported Platforms

Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Davisware

Date Founded

1988

Company Location

United States

Company Website

www.davisware.com/field-service-management-software-globaledge/

Company Facts

Organization Name

Altair Operating System

Date Founded

2026

Company Location

United States

Company Website

www.altair-op.com

Categories and Features

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Oil and Gas

Not specified

Service Dispatch

Billing & Invoicing
Call Center Management
Customer Database
Inventory Control
Job Management
Job Tracking
Scheduling
Service History Tracking
Work Order Management

Categories and Features

HVAC

Not specified

Service Dispatch

Not specified

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