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What is Davisware GlobalEdge?

Optimize your operational efficiency, boost your bottom line, and drive rapid growth with GlobalEdge, the premier enterprise resource planning (ERP) solution tailored for the field service sector, including industries such as commercial food equipment maintenance, HVAC, and petroleum services. Leveraging a cohesive platform allows for enhanced customer management and service delivery through all-inclusive functionalities like service agreement tracking, scheduling, billing, purchasing, and accounting, conveniently housed in one location. The system's flexible and customizable views grant dispatchers and different departments the ability to manage job-related information, various job categories, or daily, weekly, or monthly schedules effectively. From a centralized interface, users can seamlessly coordinate recurring services with a single work order and promptly delegate tasks across the organization, ensuring that field technicians receive up-to-date information in real-time. With GlobalEdge, you not only refine your operational processes but also elevate the quality of service offered to your customers, fostering stronger relationships and satisfaction. This comprehensive approach will undoubtedly position your business for long-term success and innovation in a competitive market.

What is Aspen Petroleum Scheduler?

Gain a comprehensive view of the refinery's timetable while simultaneously managing all vital operations. The task of optimizing diesel yield while reducing gasoline output might seem overwhelming at first glance; however, employing sophisticated scheduling and blending techniques can reveal surprising alternatives. Close the divide between strategy and implementation by utilizing shared assay data, production targets, representations of process units, and blending relationships through the leading planning software, Aspen PIMSâ„¢. Facilitate real-time collaboration among schedulers on a unified schedule, ensuring they are informed of any changes through automated alerts. This refinery-wide scheduling methodology not only enhances responsiveness but also streamlines decision-making processes by consolidating all essential activities into a single platform, ultimately driving production efficiency. By embracing this cohesive approach, refineries can synchronize their operations more effectively and achieve their production goals with greater success. Additionally, this method encourages continuous improvement and adaptability in a rapidly changing industry landscape.

Media

Media

Integrations Supported

Longview Tax
Microsoft 365
QuickBooks Online

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Davisware

Date Founded

1988

Company Location

United States

Company Website

www.davisware.com/field-service-management-software-globaledge/

Company Facts

Organization Name

Aspen Technology

Company Location

United States

Company Website

www.aspentech.com/en/products/msc/aspen-petroleum-scheduler

Categories and Features

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Oil and Gas

Not specified

Service Dispatch

Billing & Invoicing
Call Center Management
Customer Database
Inventory Control
Job Management
Job Tracking
Scheduling
Service History Tracking
Work Order Management

Categories and Features

Oil and Gas

Not specified

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