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Ratings and Reviews 0 Ratings
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What is Decision.io?
Decision.io is a flexible platform crafted to enhance the creation and management of workflows in a streamlined manner. It has earned the confidence of numerous organizations, spanning businesses, incubators, accelerators, non-profits, and educational institutions, all aiming to improve their decision-making and workflow efficiency. The platform ensures a secure cloud-based space, allowing teams to construct integrated workflows from any location and on any device, which brings a sense of security to the process. Users can effortlessly utilize data in .CSV format by importing it into the Decision.io collaborative decision-making environment. After the completion of projects, sharing results becomes effortless thanks to a user-friendly .CSV export feature. This platform alleviates the workload for leaders and workflow managers, enabling them to seamlessly track integrated workflows. Through the Decision.io dashboard, users can quickly review completed assignments, pending tasks, and pinpoint their top contributors, providing a thorough overview of team performance. Additionally, the platform fosters a culture of continuous improvement, encouraging organizations to refine their processes and enhance collaboration among teams. Ultimately, Decision.io serves as a powerful tool for organizations striving to maximize efficiency and teamwork.
What is BigHand Workflow Management?
BigHand Workflow Management acts as a highly effective tool for task delegation, ensuring that responsibilities are assigned to the right support staff at the most cost-efficient rate for the law firm, while also monitoring progress until tasks are finalized. Management can leverage detailed output reports to understand vital metrics such as types of work, workload volume, resource capacity, and productivity levels, aiding in strategic decisions concerning resource management. The platform features adaptable forms specifically designed to address the varied support task requirements of law firms, offering both single and multi-step workflows for efficient task assignment to the most cost-effective resources. Users have the ability to record concise voice notes, add comments, or attach pertinent files for transcription, enhancing communication and clarity. A dynamic feed displays all active support tasks, providing users the capability to sort and filter based on multiple criteria, including work type, assigned personnel, priority, due date, author, and matter. Every task completed by a support team member is automatically tracked for time management, ensuring precise documentation. Furthermore, the system presents real-time and historical analytics on backlogs, throughput, service quality, and overall support team efficiency, equipping law firms with the insights needed to enhance their operations and service provision. This all-encompassing tool not only boosts operational effectiveness but also promotes a culture of collaboration within the firm, ultimately driving better outcomes for clients. By integrating these features, law firms can achieve a higher level of productivity and service excellence.
Integrations Supported
NetDocuments
iManage
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Decision.io
Company Website
decision.io
Company Facts
Organization Name
BigHand
Date Founded
1995
Company Location
United Kingdom
Company Website
www.bighand.com/en-us/our-solutions/workflow-management/
Categories and Features
Workflow Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration
Categories and Features
Workflow Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration