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What is DecisionLink ValueCloud?

ValueCloud® provides a comprehensive framework and repository that effectively stores and analyzes essential customer value data, converting it into actionable insights and valuable resources for various departments within the organization, such as product management, marketing, sales, value engineering, professional services, and customer success. Recognizing customer value is vital as it signifies an important evolution in Customer Relationship Management, where genuine connections with customers rely heavily on the value they perceive. Unfortunately, current CRM systems and other business applications often fall short of the capabilities required for efficient customer value management. We believe that any organization seeking to shift towards higher value and more profitable business models must regard customer value as a key strategic asset; doing so will not only enhance competitive edge but also enrich dialogues, foster trusted advisor relationships, and ultimately lead to better business results. In prioritizing customer value management, companies can more adeptly navigate the challenges and intricacies of today's competitive markets, ensuring sustained growth and customer satisfaction in the long run.

What is Castled?

Efficiently initiate sharply focused marketing campaigns by utilizing your cloud data warehouse, free from concerns about storage fees, access hurdles, or dependence on engineering teams. This method empowers you to achieve productivity levels twice as high while cutting expenses by 75%, leading to an impressive fourfold boost in return on investment. Take advantage of our user-friendly visual builder to create flexible and effective user segments tailored for your optimal marketing initiatives. Discover a pricing model that is not only affordable but also adapts seamlessly to your growing customer data needs. With comprehensive backfilled data at your fingertips, worries about data volume will be eliminated, enabling the formation of detailed customer profiles that drive better engagement. Construct insightful segments using a holistic 360-degree perspective of your data stored in the warehouse, unlocking endless opportunities. Skip the tedious initial integration phase by directly linking to your Customer Engagement Platform (CEP), allowing you to kick off your campaigns without delay. This approach reduces your dependency on the data team for developing intricate, error-prone pipelines, thus enabling them to concentrate on areas where their skills can truly shine. With this innovative system, the ability to create and implement groundbreaking strategies is now firmly within your control, paving the way for unprecedented marketing success.

Media

Media

Integrations Supported

Amazon Redshift
Indent
Microsoft Dynamics 365
Salesforce
Snowflake

Integrations Supported

Amazon Redshift
Indent
Microsoft Dynamics 365
Salesforce
Snowflake

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DecisionLink

Date Founded

1995

Company Location

United States

Company Website

www.decisionlink.com/products/

Company Facts

Organization Name

Castled

Date Founded

2022

Company Location

United States

Company Website

www.castled.io

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

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