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Ratings and Reviews 2,381 Ratings
What is Delacon?
Just like optimizing customer interactions over the phone, enhancing their online experience is equally important. Our advanced Call Analytics solution empowers you to implement immediate enhancements to your marketing strategies. By utilizing AI technology, this tool can examine conversations, identify crucial keywords, and sort calls effectively. To make sure that inquiries are directed to the appropriate representative, managing call flows is essential. You can visually monitor call conversions across various marketing platforms to boost your return on investment. Additionally, explore comprehensive call metrics and assess the performance of calls. Instant email alerts will notify you every time your business receives a call, keeping you informed. Our platform is customizable to reflect your branding, ensuring that your customers enjoy a consistent experience. Moreover, unique phone numbers allow you to track and monitor website visitors as they navigate your site. This capability helps you identify where potential customers drop off in their journey, enabling you to refine the overall customer experience and drive higher engagement.
What is 800.com?
Transform your surroundings into a functional workspace with 800.com, which enables you to oversee your business operations directly from your mobile device. This service comes without the need for a contract, providing advanced calling features and cell phone forwarding capabilities that enhance customer engagement, brand recognition, and response rates through SMS messaging. You can effortlessly manage extensions, send out professional greetings, and oversee your account conveniently online. 800.com supports various types of forwarding, including simultaneous and sequential ringing, ensuring you never miss a call. Utilizing toll-free numbers establishes a credible presence in the U.S. market, while local numbers can suggest a limited business scope. Each member of 800.com enjoys full access to all phone system tools, irrespective of their selected plan, making it easier to serve clients and reduce long-distance charges for both your customers and your business. By choosing 800.com, you position your company for success in a competitive environment.
Integrations Supported
Google Ads
Microsoft Advertising
Salesforce
Zapier
Acquisio
Adobe Advertising Cloud
AgencyAnalytics
Domo
Facebook
Google Analytics
Integrations Supported
Google Ads
Microsoft Advertising
Salesforce
Zapier
Acquisio
Adobe Advertising Cloud
AgencyAnalytics
Domo
Facebook
Google Analytics
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Pricing Information
$19 per month
$19 per month if billed annually
$23 per month if billed monthly
$23 per month if billed monthly
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Delacon
Date Founded
1996
Company Location
Australia
Company Website
www.delaconcorp.com
Company Facts
Organization Name
800.com
Date Founded
1997
Company Location
United States
Company Website
www.800.com
Categories and Features
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Speech Analytics
Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback
Categories and Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win