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What is DeskAlerts?

DeskAlerts enables organizations to deliver over 10,000 urgent notifications to employees' laptops, desktops, and mobile devices in a mere 1-2 seconds. With a guarantee of 100% open rates and exceptional visibility, it offers an unparalleled combination of effectiveness. The platform features seamless integration with Active Directory, Single Sign-On (SSO), and API capabilities. Furthermore, DeskAlerts software efficiently monitors alert activity and consolidates this information in a centralized database, facilitating instant reporting on user engagement. This powerful tool is not only a notification system but also serves as a versatile platform for internal communications and gathering employee feedback. Additionally, DeskAlerts is designed for customization, allowing organizations to tailor their communication strategies to meet specific needs.

What is BigHand AlertManager?

BigHand AlertManager is an innovative solution that enables the delivery of notifications through both email and direct integration on users' desktop and web platforms. This system is capable of generating alerts from various sources and includes advanced formatting features that make messages stand out while remaining easy to understand. Furthermore, its robust data management functions can be customized to collect user feedback, thereby improving the overall communication process. With BigHand AlertManager, users can effortlessly send notifications via email from a range of systems or datasets, including Aderant®, Elite Enterprise®, and Elite 3E®. This adaptability not only enhances operational efficiency but also positions organizations to optimize their alert systems for better responsiveness and user engagement. Ultimately, the tool empowers teams to maintain clear and timely communication, fostering a more connected work environment.

Media

Media

Integrations Supported

Active Directory
Auth0
Microsoft Entra ID
Microsoft Teams
Okta
Twilio

Integrations Supported

Aderant
BigHand Business Intelligence
Dash0
Elite 3E
Uptrace

API Availability

Has API

API Availability

Pricing Information

Three curated packages with flexible plans.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem

Supported Platforms

Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DeskAlerts

Date Founded

2006

Company Location

United States

Company Website

www.alert-software.com

Company Facts

Organization Name

BigHand

Date Founded

1995

Company Location

United Kingdom

Company Website

www.bighand.com/en-us/our-solutions/alertmanager/

Categories and Features

Digital Signage

Not specified

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Templates
Two-Way Communication

Employee Communication Tools

Activity / News Feed
Employee Directory
Knowledge Management
Newsletter Management
Surveys & Feedback

Employee Engagement

Not specified

Internal Communications

App Integration
Email Management
Employee Directory
Newsletter Management
Survey Management

IT Alerting

Dynamic Notifications
Escalation Policies
Multi-User Alerting
Multiple Alert Types
Rich HTML Email Notifications

Categories and Features

Legal

Not specified

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