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What is DeskAlerts?

DeskAlerts enables organizations to deliver over 10,000 urgent notifications to employees' laptops, desktops, and mobile devices in a mere 1-2 seconds. With a guarantee of 100% open rates and exceptional visibility, it offers an unparalleled combination of effectiveness. The platform features seamless integration with Active Directory, Single Sign-On (SSO), and API capabilities. Furthermore, DeskAlerts software efficiently monitors alert activity and consolidates this information in a centralized database, facilitating instant reporting on user engagement. This powerful tool is not only a notification system but also serves as a versatile platform for internal communications and gathering employee feedback. Additionally, DeskAlerts is designed for customization, allowing organizations to tailor their communication strategies to meet specific needs.

What is BlackBerry AtHoc?

BlackBerry® AtHoc® is tailored to support government agencies in their efforts to be prepared for, respond to, and recover from emergencies and critical incidents. When crises arise, AtHoc facilitates the swift dissemination of vital information to both your team and the general public, ensuring that safety measures are upheld. The system’s robust security functions simplify the verification of safety across your entire organization, which alleviates confusion during emergencies. By using pre-set safety protocols and automatically sending updates from personnel's devices, you can access crucial real-time information that enables prompt decision-making. AtHoc® Alert offers a fast and secure way to notify staff, partner organizations, and the public about urgent situations through multiple communication methods. You can also track responses in real-time to ensure that your messages reach their intended recipients effectively. Furthermore, with AtHoc® Connect, you can collaborate securely with various public and private organizations to coordinate emergency responses while controlling alert distribution, which promotes a cohesive strategy for crisis management. This all-encompassing system not only boosts situational awareness but also significantly enhances the overall efficacy of emergency preparedness initiatives, making it an essential tool for modern crisis management. Ultimately, the integration of such a platform can lead to more resilient communities capable of facing unforeseen challenges.

Media

Media

Integrations Supported

Active Directory
Microsoft Entra ID
Microsoft Teams
Okta
Twilio

Integrations Supported

Active Directory
Microsoft Entra ID
Microsoft Teams
Okta
Twilio

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DeskAlerts

Date Founded

2006

Company Location

United States

Company Website

www.alert-software.com

Company Facts

Organization Name

BlackBerry

Date Founded

1984

Company Location

Canada

Company Website

www.blackberry.com/us/en/products/critical-event-management/blackberry-athoc

Categories and Features

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Categories and Features

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

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