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What is DeskRoll Remote Desktop?

Provide remote assistance for a variety of operating systems, including mobile devices, from virtually any location. This service supports both PC and Mac users, allowing for secure access to computers whether you're in a café or a park. You can operate entirely within your web browser without the need to download any client software. Experience effortless and secure remote connectivity from any device and location—if you happen to forget a file on your home computer, you can easily connect and retrieve it using DeskRoll. It enables access and manipulation of remote desktops, file transfers, clipboard synchronization, keyboard shortcuts, built-in text chat, notifications for incoming support requests, and much more. This solution is designed to work effectively through firewalls, proxies, and NAT configurations. You can connect to remote desktops regardless of your network setup, which means there’s no requirement for VPNs or proxies, and you won’t need to open additional ports. Furthermore, you can deploy the DeskRoll application widely without user intervention, manage computer access with secondary accounts and user lists, review session logs, and enhance security through two-factor authentication. With such comprehensive features, remote support not only becomes efficient and secure but is also incredibly user-friendly, streamlining the entire process for both users and technicians alike.

What is Apache Guacamole?

Apache Guacamole acts as a bridge for remote desktop access, eliminating the need for any client applications or plugins. It supports popular protocols like VNC, RDP, and SSH, which is why it’s regarded as a clientless solution. The charm of Guacamole stems from its use of HTML5; once it is configured on a server, connecting to your desktops only requires a web browser. This design allows for seamless access to your work regardless of the device or place you're using. As long as you have internet access through a web browser, you can reach your systems from virtually anywhere in the world. Interestingly, the desktops accessed through Guacamole need not be physically located nearby. By deploying both Guacamole and a desktop operating system in the cloud, users benefit from the flexibility and dependability that cloud services provide, in addition to the features of Guacamole. Moreover, Apache Guacamole is entirely free and functions as open-source software. It is maintained under the Apache License and is consistently updated with the help of a passionate community of developers who leverage Guacamole for various projects, which guarantees its continuous improvement and adaptability to users' changing requirements. This collaborative environment not only enhances the software's capabilities but also fosters innovation among its users.

Media

Media

Integrations Supported

Azure Marketplace
HTML

Integrations Supported

Azure Marketplace
HTML

API Availability

Has API

API Availability

Has API

Pricing Information

$3.25 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tomsk

Date Founded

2013

Company Location

United States

Company Website

deskroll.com

Company Facts

Organization Name

Apache Software Foundation

Date Founded

1999

Company Location

United States

Company Website

guacamole.apache.org

Categories and Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Categories and Features

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

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