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What is Diamond Relations CRM?

For jewelers seeking a user-friendly and mobile-friendly CRM solution, Diamond Relations allows sales teams to prioritize selling over navigating a complicated system. This innovative platform empowers jewelry retailers to easily track sales, manage opportunities, and develop strong customer relationships. Whether operating in a single location or multiple sites, Diamond Relations CRM improves opportunity management, enabling sales professionals to close more deals by recording sales interactions, sharing customer information, and monitoring personal performance. By integrating all customer data into a singular, cohesive system, Diamond Relations promotes seamless information sharing throughout the organization. Each sales opportunity comes equipped with vital information, including the sales stage, projected revenue, closure probability, and other essential metrics. Moreover, this crucial information is readily accessible on the sales teams' main dashboard, providing them with an up-to-date and holistic view every time they access the platform. Ultimately, Diamond Relations is an essential resource for jewelry businesses looking to enhance their sales strategies and strengthen customer connections, making it a valuable asset in today's competitive market. With its comprehensive features, it ensures that sales teams can operate efficiently and effectively, driving success in their endeavors.

What is Dakota Fuse?

Sales professionals must access the latest details regarding their prospects within Salesforce. Unfortunately, the information in Salesforce can frequently become outdated and unreliable, requiring sales teams to invest time in refreshing their contact lists. Fuse for Salesforce effectively addresses this issue by linking your Salesforce.com account with Dakota Marketplace data, which is recognized as the key database for institutional investors. Maintaining accurate records for 16,000 contacts can prove challenging. However, the dedicated data team at Dakota Marketplace ensures that contact information is refreshed on a daily basis. With Fuse for Salesforce, these timely updates are seamlessly integrated into your Salesforce instance. Equip your sales team with the essential tool they need: consistently updated contact details for their prospects in Salesforce, enabling them to engage more effectively and efficiently.

Media

Media

Integrations Supported

Dakota Marketplace
Salesforce

Integrations Supported

Dakota Marketplace
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

$65 per month
Free Trial Offered?
Free Version

Pricing Information

$7,500
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Diamond Relations CRM

Company Website

www.diamondrelationscrm.com

Company Facts

Organization Name

Dakota

Date Founded

2006

Company Location

United States

Company Website

www.dakota.com/fuse

Categories and Features

Jewelry Store Management

Appraisal Management
Commission Management
Consignments
Customer Purchase History
Jewelry Design
Marketing Management
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management

Categories and Features

Data Cleansing

Address/ZIP Code Cleaning
Charting
Data Consolidation / ETL
Data Mapping
Multi Data Format Support
Phone/Email Validation
Raw Data Ingestion
Sample Testing
Validation / Matching / Reconciliation

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