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What is adenin Digital Assistant?

The Digital Assistant represents a revolutionary approach to modern work. Acting as your personalized digital aide, it consolidates actionable Cards from all your linked applications to ensure you stay updated throughout your busy day. You can pose questions to the Digital Assistant or simply enter a query, enabling you to search comprehensively across your organization for files, data, and services. By integrating the Digital Assistant with your preferred business applications, databases, and both on-premise and online APIs, you can establish a centralized hub for productivity that empowers digital professionals. With built-in support for over 50 enterprise data sources, including popular platforms like Office 365, SharePoint CRM, Salesforce CRM, and Slack, the Digital Assistant can seamlessly fit into your workflow. Whether embedded in your current Intranet, utilized as a Chrome extension, or accessed through a responsive web application, it also serves as a convenient mobile assistant. The ease of working has reached unprecedented levels, making it simpler than ever to manage your tasks efficiently.

What is CloudRadial?

Demonstrating a contemporary Managed Service Provider (MSP) involves showcasing a singular, white-labeled client portal that leverages automation to facilitate Ticketing, Service Catalog management, Reporting, Client Training, and Communication. This platform seamlessly integrates with tools like Office 365, ConnectWise, Autotask, Syncro, and BMS, allowing for centralized management of all client interactions within a secure environment. By creating a fluid experience for clients that spans from ticketing to account management, you can enhance satisfaction and engagement. It’s essential for the service catalog to be user-friendly, ensuring that clients can easily navigate and purchase services from your MSP. Since there can often be discrepancies between the information you possess and what your clients provide, CloudRadial’s fully customizable intake questions and ticket triaging help streamline this process. To effectively encourage your clients to utilize the portal for service requests, it’s crucial to convey the value and convenience that it offers. By prioritizing user experience, you foster a more productive relationship that benefits both parties.

Media

Media

Integrations Supported

Microsoft 365
Addigy
Bigger Brains
Box
BrightGauge
ConnectBooster
Datto RMM
Datto Workplace
Gmail
Google Chrome
Google Docs
Microsoft Teams
MyGlue
Network Glue
QuoteWerks
Salesforce
Salesforce Marketing Cloud
Syncro
Wise-Pay

Integrations Supported

Microsoft 365
Addigy
Bigger Brains
Box
BrightGauge
ConnectBooster
Datto RMM
Datto Workplace
Gmail
Google Chrome
Google Docs
Microsoft Teams
MyGlue
Network Glue
QuoteWerks
Salesforce
Salesforce Marketing Cloud
Syncro
Wise-Pay

API Availability

Has API

API Availability

Has API

Pricing Information

$4.00/month/user
Free Trial Offered?
Free Version

Pricing Information

$195 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

adenin TECHNOLOGIES

Date Founded

1999

Company Location

United States

Company Website

www.adenin.com/digital-assistant/

Company Facts

Organization Name

Azurative

Date Founded

2018

Company Location

United States

Company Website

www.cloudradial.com

Categories and Features

Mobility

App Management
Barcode Scanning
Compliance Management
Content Management
Data Collection
Data Management
File Management
Forms Automation
Mobile Messaging
Remote Access
Remote Systems Monitoring

Portal

Chat
Collaboration
Content Management
Document Management
File Sharing
Search

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Portal

Chat
Collaboration
Content Management
Document Management
File Sharing
Search

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