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What is Frontline.Cloud?

Our specialization is rooted in cloud-native technology, and in response to the changing dynamics of the market, Digital Defense's Frontline.Cloud platform reliably delivers straightforward security solutions that achieve remarkable outcomes while reducing the administrative burdens commonly associated with on-premise and hybrid environments. As the pioneer of the very first SaaS security platform, Digital Defense was ahead of the curve, establishing a standard for SaaS solutions long before cloud security gained widespread attention and well ahead of competitors that later entered the field. The Frontline.Cloud security Software as a Service (SaaS) platform features a comprehensive range of tools, including Frontline Vulnerability Managerâ„¢ (Frontline VMâ„¢), Frontline Pen Testingâ„¢ (Frontline Pen Testâ„¢), Frontline Web Application Scanningâ„¢ (Frontline WASâ„¢), and the latest addition, Frontline Active Sweep (Frontline ATSâ„¢). Our dedication to continuous innovation ensures that we are always enhancing our services to cater to the varying security requirements of contemporary organizations. By remaining attuned to market trends, we are well-equipped to support our clients in navigating the complexities of cybersecurity.

What is AmplifAI?

Address the critical challenges that remote contact center teams encounter to ensure they deliver exceptional sales and customer experiences. Motivated and attentive frontline teams start each day equipped with customized data, actionable strategies, and behavioral guidance that lead them to outstanding sales and service outcomes, ultimately reducing turnover rates. Frontline leaders leverage insights derived from data to empower their associates, enabling them to achieve peak performance while simultaneously overseeing a greater number of team members and clients without incurring additional leadership expenses. Provide high-performing frontline teams with adaptable profiles that reflect the characteristics of your top associates and managers, revealing the efficient actions, behaviors, and trends present in your rich operational data. As associates and leaders work to enhance their sales results, elevate service quality, and create remarkable customer interactions, the effective strategies they develop are shared throughout the organization—magnifying the positive impact observed in high-performing teams and nurturing a culture of ongoing enhancement. This holistic method not only elevates individual team performance but also fosters an atmosphere where teamwork and collective achievement are emphasized throughout the entire contact center, encouraging all members to strive for excellence. Furthermore, by implementing these strategies consistently, organizations can ensure long-term success and sustainability in their customer service operations.

Media

Media

Integrations Supported

AT&T Alien Labs Open Threat Exchange
Amazon Connect
Cogito
DealerSocket
Five9
Frontline Vulnerability Manager
Genesys Cloud CX
Google Cloud Platform
HubSpot CRM
HubSpot Customer Platform
NICE CXone Mpower
NICE Employee Engagement Manager (EEM)
Oracle Cloud Infrastructure
SAP CRM
Salesforce
ServiceNow
SurveyMonkey
Tableau
Twilio
Workday Extend

Integrations Supported

AT&T Alien Labs Open Threat Exchange
Amazon Connect
Cogito
DealerSocket
Five9
Frontline Vulnerability Manager
Genesys Cloud CX
Google Cloud Platform
HubSpot CRM
HubSpot Customer Platform
NICE CXone Mpower
NICE Employee Engagement Manager (EEM)
Oracle Cloud Infrastructure
SAP CRM
Salesforce
ServiceNow
SurveyMonkey
Tableau
Twilio
Workday Extend

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Fortra

Date Founded

1982

Company Location

United States

Company Website

digitaldefense.com

Company Facts

Organization Name

AmplifAI

Date Founded

2014

Company Location

United States

Company Website

www.amplifai.com

Categories and Features

IT Security

Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
IP Protection
Internet Usage Monitoring
Intrusion Detection System
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting

Vulnerability Management

Asset Discovery
Asset Tagging
Network Scanning
Patch Management
Policy Management
Prioritization
Risk Management
Vulnerability Assessment
Web Scanning

Vulnerability Scanners

Asset Discovery
Black Box Scanning
Compliance Monitoring
Continuous Monitoring
Defect Tracking
Interactive Scanning
Logging and Reporting
Network Mapping
Perimeter Scanning
Risk Analysis
Threat Intelligence
Web Inspection

Categories and Features

Sales Performance Management

Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management

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