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What is Frontline.Cloud?

Our specialization is rooted in cloud-native technology, and in response to the changing dynamics of the market, Digital Defense's Frontline.Cloud platform reliably delivers straightforward security solutions that achieve remarkable outcomes while reducing the administrative burdens commonly associated with on-premise and hybrid environments. As the pioneer of the very first SaaS security platform, Digital Defense was ahead of the curve, establishing a standard for SaaS solutions long before cloud security gained widespread attention and well ahead of competitors that later entered the field. The Frontline.Cloud security Software as a Service (SaaS) platform features a comprehensive range of tools, including Frontline Vulnerability Managerâ„¢ (Frontline VMâ„¢), Frontline Pen Testingâ„¢ (Frontline Pen Testâ„¢), Frontline Web Application Scanningâ„¢ (Frontline WASâ„¢), and the latest addition, Frontline Active Sweep (Frontline ATSâ„¢). Our dedication to continuous innovation ensures that we are always enhancing our services to cater to the varying security requirements of contemporary organizations. By remaining attuned to market trends, we are well-equipped to support our clients in navigating the complexities of cybersecurity.

What is AmplifAI?

Address the critical challenges that remote contact center teams encounter to ensure they deliver exceptional sales and customer experiences. Motivated and attentive frontline teams start each day equipped with customized data, actionable strategies, and behavioral guidance that lead them to outstanding sales and service outcomes, ultimately reducing turnover rates. Frontline leaders leverage insights derived from data to empower their associates, enabling them to achieve peak performance while simultaneously overseeing a greater number of team members and clients without incurring additional leadership expenses. Provide high-performing frontline teams with adaptable profiles that reflect the characteristics of your top associates and managers, revealing the efficient actions, behaviors, and trends present in your rich operational data. As associates and leaders work to enhance their sales results, elevate service quality, and create remarkable customer interactions, the effective strategies they develop are shared throughout the organization—magnifying the positive impact observed in high-performing teams and nurturing a culture of ongoing enhancement. This holistic method not only elevates individual team performance but also fosters an atmosphere where teamwork and collective achievement are emphasized throughout the entire contact center, encouraging all members to strive for excellence. Furthermore, by implementing these strategies consistently, organizations can ensure long-term success and sustainability in their customer service operations.

Media

Media

Integrations Supported

Frontline Vulnerability Manager

Integrations Supported

Clarabridge
DealerSocket
Five9
Genesys Cloud CX
Google Cloud Platform
Hg Mercury CRM
HubSpot CRM
HubSpot Customer Platform
NiCE CXone Mpower
NiCE Employee Engagement Manager (EEM)
Oracle Cloud Infrastructure
SAP CRM
Salesforce
ServiceNow
SurveyMonkey
Tableau
Twilio
Workday Extend
Zendesk

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Online Training

Company Facts

Organization Name

Fortra

Date Founded

1982

Company Location

United States

Company Website

digitaldefense.com

Company Facts

Organization Name

AmplifAI

Date Founded

2014

Company Location

United States

Company Website

www.amplifai.com

Categories and Features

IT Security

Vulnerability Scanning
Web Threat Management

Vulnerability Management

Vulnerability Assessment

Categories and Features

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