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What is Digital Dining?

Digital Dining stands out as the perfect point of sale solution for a variety of establishments, including hotel restaurants needing a flexible system for charging rooms, bars requiring swift cash transaction capabilities, and table service restaurants that seek effective management of reservations and waitlists. By boosting staff efficiency, you can craft personalized experiences that encompass everything from guest seating and service to payment processing and managing customer information, such as loyalty card details. This system brings POS functionalities right to your guests, streamlining their time spent at the bar, on patios, and at tables. With the availability of portable handheld devices, servers are able to quickly take and submit orders, answer questions, and more effectively market additional menu items. You can also ensure that your most popular offerings are always in stock while monitoring which team members excel in upselling, as well as identifying the dishes and promotions that deliver the highest profit margins. Additionally, gain critical insights into every significant aspect of your restaurant and franchise through detailed, tailored reporting options. You have the added benefit of customizing and designing your own checks, receipts, authorization slips, and preparation layouts, which enhances branding and personalization in your venue. This extensive level of personalization not only elevates the dining experience for guests but also empowers staff to perform their roles more effectively. Ultimately, the integration of Digital Dining into your operations can lead to improved customer satisfaction and increased revenue.

What is Captiva?

From Belfast to Cork, leading figures in the hospitality sector depend on Captiva systems to streamline, oversee, and promote their business operations. Our technology serves a wide array of establishments, including pizzerias, Thai and Indian restaurants, café franchises, Asian and American dining options, and fast food chains, making it essential for both upscale dining and quick service venues. By partnering with Payzone, a top credit card processing provider in Europe, Captiva enables businesses to minimize expenses linked to credit card payment services while offering seamless integrated payment solutions. Our services accommodate both Card Present transactions via chip 'n' pin readers and Card Not Present transactions for phone orders through our intuitive on-screen processing terminals. Moreover, there is no need for extra terminals, dedicated phone lines, or separate paper rolls, as our integrated credit card processing ensures accurate recording of all types of sales payments. Additionally, Captiva provides a diverse range of EPOS and POS services tailored to various industries and businesses across Ireland, ensuring that every sector can take advantage of our cutting-edge solutions. This extensive support not only enhances operational efficiency but also positions Captiva as an indispensable ally in the success of hospitality enterprises throughout the region, fostering growth and innovation in the sector.

Media

Media

Integrations Supported

Flipdish
HubWorks Retail Task Management System
VROMO
WISK

Integrations Supported

Flipdish
HubWorks Retail Task Management System
VROMO
WISK

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Menusoft Systems

Date Founded

1984

Company Location

United States

Company Website

www.heartland.us/products/point-of-sale/restaurant/digital-dining

Company Facts

Organization Name

Captiva

Company Location

Ireland

Company Website

www.captiva.ie/

Categories and Features

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

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