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What is DigitalEdge?

Banks adopting an omnichannel strategy are experiencing considerable growth in their digital services. While assessing different banks, customers frequently take into account the associated rates and fees, which serves as a rational component of their decision-making. Nevertheless, the emotional responses elicited by interactions across various touchpoints significantly influence their preferences, often overshadowing logical considerations. Our touchpoint solutions are crafted to not only meet but exceed the evolving expectations of sophisticated customers. Asseco’s omnichannel banking solutions elevate your offerings into captivating experiences, accessible through both self-service and assisted channels. With our state-of-the-art omnichannel banking technology, the web and mobile interfaces dynamically adjust to suit each customer's device preferences. Ensuring a consistent digital experience is essential, as customers expect the same interface and user experience across all banking channels they engage with. Furthermore, providing a unified experience can greatly strengthen customer loyalty and enhance overall satisfaction, reinforcing the importance of a comprehensive omnichannel approach in today’s banking landscape.

What is BankFlex?

Prominent banking institutions such as Société Générale, National Bank of Canada, Intesa Sanpaolo Group, and Erste Group have implemented BankFlex as their chosen solution for Omni-channel Digital Banking. Following a thorough selection and assessment process, these banks opted for BankFlex® to address their digital banking needs. This innovative solution offers banks a strategic pathway for growth, presenting a "ready to deploy" alternative that aligns with their digital transformation goals. At the core of digital transformation is the ability to attract and retain customers by exceeding their service expectations. BankFlex's strength lies in its comprehensive digital solutions, combined with a user-friendly interface that significantly enhances customer service. Moreover, this effective approach not only boosts customer satisfaction but also cultivates long-lasting loyalty among clients, ensuring that banks can thrive in a competitive landscape. Ultimately, the adoption of BankFlex signifies a commitment to elevating the banking experience in the digital age.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Asseco Group

Date Founded

1989

Company Location

Poland

Company Website

digitalbanking.asseco.com/digitaledge/

Company Facts

Organization Name

Eon Technologies

Date Founded

1989

Company Location

United Kingdom

Company Website

www.bankflex.net

Categories and Features

Banking

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

Categories and Features

Banking

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

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