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What is Digitaleo?
Our platform continuously adapts to meet the evolving needs of our clients, aiming to harmonize our values with your goals. We offer an all-encompassing platform that manages every facet of your local communication initiatives. By integrating essential local marketing tools into a unified system, we provide a solution specifically crafted to align with your organization's structure. This allows you to efficiently manage communications across all locations in your network, making the process more streamlined and saving you precious time. You can confidently delegate communication responsibilities to individual establishments within your network, all while safeguarding the integrity of your brand. Whether you oversee a single site or multiple locations, you will benefit from a powerful marketing tool designed to increase foot traffic and build customer loyalty. Together, we can also work to lessen the environmental footprint of our communications by embracing a more sustainable approach and utilizing eco-friendly channels. Moreover, we encourage you to support the creation of carbon sinks by investing in French forests, which will effectively counterbalance the unavoidable emissions resulting from your communication activities, paving the way for a more sustainable future. By adopting these practices, not only do you enhance your brand’s reputation, but you also contribute positively to the environment, creating a win-win situation for all. Ultimately, this collective effort fosters a stronger connection between your business and the community, enhancing your overall impact.
What is Birdeye?
Birdeye stands out as the leading platform for managing reputation, social media, and customer experiences for local brands and businesses with multiple locations. More than 150,000 enterprises utilize Birdeye’s AI-driven solution to enhance their online visibility, boost their reputation, simplify social media management, engage through various digital platforms, and provide an exceptional customer experience that leaves a lasting impression. This powerful platform is designed to meet the unique needs of businesses striving for excellence in customer interactions.
Integrations Supported
Facebook
LinkedIn
Denticon
DrChrono
Genbook
Google Business Profile
HomeGauge
JobNimbus
Keap
API Availability
Has API
API Availability
Pricing Information
Pricing not provided
Free Trial Offered?
Pricing Information
$250/month
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
iPhone
iPad
Windows
Mac
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Digitaleo
Company Location
France
Company Website
www.digitaleo.fr/
Company Facts
Organization Name
Birdeye
Date Founded
2012
Company Location
United States
Company Website
birdeye.com
Categories and Features
Local Listing Management
Not specified
Local Marketing
Not specified
Reputation Management
Not specified
Social Media Marketing
Not specified
Categories and Features
AI Review Management
Not specified
Brand Protection
Case Management
Marketplace Monitoring
Prioritization
Social Media Monitoring
Competitive Intelligence
Alerts/Notifications
Benchmarking
Competing Product Analysis
Keyword Tracking
Social Media Monitoring
Trend Analysis
Website Monitoring
Conversational Marketing
Appointment Scheduling
Chatbot
Mobile Messaging
Multi-Channel Communication
Conversational Support
Not specified
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Personalization
Customer Engagement
Analytics
Communication Management
Content Syndication
Feedback Collection
Live Chat
Customer Experience
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
Analytics
Complaint Monitoring
Feedback Collection
Survey Management
Live Chat
Canned Responses
Customizable Branding
Proactive Chat
Website Visitor Tracking
Local Listing Management
Not specified
Local Marketing
Feedback Management
Live Chat
Online Listings Management
Review Management
Local SEO
Not specified
Payment Processing
ACH Check Transactions
Debit Card Support
Mobile Payments
Online Payments
POS Transactions
Referral
Campaign Management
Contact Management
Feedback Management
Loyalty Program
Referral Tracking
Rewards Management
Reputation Management
Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
SEO
Competitor Analysis
Dashboard
Keyword Tracking
Rank Tracking
SMS Marketing
Contact Management
MMS
Mass Texting
Message Personalization
Reporting/Analytics
Scheduled Messaging
Social Listening
Not specified
Social Media Monitoring
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Reputation Management
Sentiment Analysis
Trend Tracking
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Question Library
Skip Logic
Supports Audio / Images / Video