Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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ServiceaideServiceaide offers a user-friendly service management solution that can be deployed in a matter of weeks instead of taking months. You will experience a tangible return on investment with minimal administrative costs and swift implementation. This adaptable platform can be utilized either on-premises or through cloud services. Built on ITIL best practices, Serviceaide encompasses all the essential components your team needs. You have the flexibility to choose the environment that aligns with your technological, infrastructural, and compliance requirements. Furthermore, Serviceaide stands out as a comprehensive and cost-effective option, equipping IT personnel with the necessary tools to handle everything from ticketing to incident, change, and asset management efficiently. In addition to its robust functionalities, Serviceaide includes a virtual agent, self-service portals, and AI-driven features to enhance both analyst and user productivity. By automating processes across technical workflows and business services, organizations can significantly boost their operational agility. This makes Serviceaide not just a solution, but a strategic partner in driving business success.
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What is DisasterLAN?
DisasterLAN (DLAN) stands as the premier emergency management solution offered by Buffalo Computer Graphics. This secure, web-based software can be utilized from virtually any location and on any device.
DLAN equips users with essential tools for collaborative situational awareness and efficient information management based on workflows. Its key features are comprised of modules such as Ticket Manager, Status Board, Asset Management, Mobile Responder, GIS, Situation Reports, Incident Action Plans, and Finance.
The design of the DLAN system prioritizes user-friendliness and requires minimal training for end users to become proficient. Additionally, it boasts straightforward administration tools that do not necessitate any programming knowledge.
Since its inception in 2002, BCG has consistently enhanced and supported this software, ensuring it meets evolving needs. DLAN is offered as an on-premise, cloud, or hybrid solution, catering to organizations of various sizes in both the public and private sectors. This versatile software is utilized across diverse industries, including emergency management, healthcare, transportation, utilities, education, and corporate sectors, demonstrating its broad applicability and effectiveness.
What is BlackBerry AtHoc?
BlackBerry® AtHoc® is tailored to support government agencies in their efforts to be prepared for, respond to, and recover from emergencies and critical incidents. When crises arise, AtHoc facilitates the swift dissemination of vital information to both your team and the general public, ensuring that safety measures are upheld. The system’s robust security functions simplify the verification of safety across your entire organization, which alleviates confusion during emergencies. By using pre-set safety protocols and automatically sending updates from personnel's devices, you can access crucial real-time information that enables prompt decision-making. AtHoc® Alert offers a fast and secure way to notify staff, partner organizations, and the public about urgent situations through multiple communication methods. You can also track responses in real-time to ensure that your messages reach their intended recipients effectively. Furthermore, with AtHoc® Connect, you can collaborate securely with various public and private organizations to coordinate emergency responses while controlling alert distribution, which promotes a cohesive strategy for crisis management. This all-encompassing system not only boosts situational awareness but also significantly enhances the overall efficacy of emergency preparedness initiatives, making it an essential tool for modern crisis management. Ultimately, the integration of such a platform can lead to more resilient communities capable of facing unforeseen challenges.
Integrations Supported
ArcGIS
X (Twitter)
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Buffalo Computer Graphics
Date Founded
1982
Company Location
United States
Company Website
www.buffalocomputergraphics.com/IM/DLAN
Company Facts
Organization Name
BlackBerry
Date Founded
1984
Company Location
Canada
Company Website
www.blackberry.com/us/en/products/critical-event-management/blackberry-athoc
Categories and Features
Emergency Notification
Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication
Incident Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management
Categories and Features
Emergency Notification
Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication