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What is Discuss.io?

Discuss.io is an innovative platform designed to help international brands and agencies efficiently plan, conduct, and disseminate qualitative research discussions on a large scale. Our services support enterprise market researchers, UX professionals, product managers, sales teams, and brand managers in enhancing consumer engagement and optimizing their workflows. Notable features encompass live video interviews, mobile screen sharing, interactive whiteboards, and advanced tagging capabilities. Users can swiftly generate highlight reels that capture important moments, saving them valuable time spent on video review. Additionally, we provide an extensive array of market research services, such as moderation, human translation, recruitment, and program management available through our marketplace, ensuring comprehensive support for all research needs. By leveraging our platform, teams can foster deeper insights into consumer behavior and preferences.

What is CCam focus?

CCam® focus is a state-of-the-art HD 360° recording and streaming platform that incorporates active viewer features and integrated video insights to elevate your qualitative research endeavors in person. This revolutionary tool is adaptable for use in a variety of environments, including focus group spaces, conference rooms, hotels, and even for in-home ethnographic studies. By prioritizing the respondent's perspective, CCam’s full-face video capability excels at narrative development while simultaneously enhancing stakeholder involvement through superior audio and visual fidelity. Moreover, it streamlines the report generation process thanks to its sophisticated video curation tools, facilitating faster market readiness. Our proficiency is centered around delivering a thorough 360° viewpoint that captures not only the dialogue but also the nonverbal cues and responses to stimuli during the sessions. Additionally, CCam provides the unique benefit of offering both panoramic and active speaker views concurrently, as well as a special hybrid function that enables you to observe both in-facility and remote participants from one screen, promoting a unified analysis of all contributors. This comprehensive methodology not only amplifies the research process but also significantly improves the quality of insights gathered from the sessions, making it an invaluable resource for researchers. With CCam, you can expect a transformative experience that supports deeper understanding and engagement.

Media

Media

Integrations Supported

Desktop.com

Integrations Supported

Desktop.com

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Discuss.io

Date Founded

2012

Company Location

United States

Company Website

discuss.io

Company Facts

Organization Name

Civicom

Company Location

United States

Company Website

www.civicommrs.com/ccamfocus/

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Qualitative Data Analysis

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

Video Interviewing

Archiving
Candidate Portal
Feedback Management
Invitations
One-on-One Interviews
Panel Interviews
Practice Sessions
Question Bank
Recording
Scoring
Virtual / Pre-Recorded Interviews

Categories and Features

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

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