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What is Discuss.io?

Discuss.io is an innovative platform designed to help international brands and agencies efficiently plan, conduct, and disseminate qualitative research discussions on a large scale. Our services support enterprise market researchers, UX professionals, product managers, sales teams, and brand managers in enhancing consumer engagement and optimizing their workflows. Notable features encompass live video interviews, mobile screen sharing, interactive whiteboards, and advanced tagging capabilities. Users can swiftly generate highlight reels that capture important moments, saving them valuable time spent on video review. Additionally, we provide an extensive array of market research services, such as moderation, human translation, recruitment, and program management available through our marketplace, ensuring comprehensive support for all research needs. By leveraging our platform, teams can foster deeper insights into consumer behavior and preferences.

What is Decode?

Decode employs a data-centric approach to reveal significant patterns, trends, and metrics. Insights are visualized through tools such as heat maps and transparency plots, alongside engagement metrics derived from facial coding, voice tonality, and eye tracking techniques. Our advanced AI technology can transcribe and translate interviews within minutes, delivering exceptional precision and ease of use. The platform guarantees top-notch accuracy, supporting a wide range of 58 languages for both translation and transcription. As a frontrunner in the field, Decode collaborates with ChatGPT to provide thorough summaries and generate relevant topics through AI. This innovative integration enhances the overall efficiency and effectiveness of data analysis.

Media

Media

Integrations Supported

Desktop.com

Integrations Supported

ChatGPT

API Availability

API Availability

Pricing Information

Flexible

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Discuss.io

Date Founded

2012

Company Location

United States

Company Website

discuss.io

Company Facts

Organization Name

Entropik

Date Founded

2016

Company Location

India

Company Website

www.entropik.io/decode

Categories and Features

Customer Experience

Dashboard
Feedback Management
Sentiment Analysis
Text Analysis
Trend Analysis

Customer Feedback

Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Market Research

Compensation Management
Data Management
Panel Management
Phone-Based
Sample Management

Qualitative Data Analysis

Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Text Analytics
User Research Analysis

User Research

Not specified

Video Interviewing

Archiving
Candidate Portal
Feedback Management
Invitations
One-on-One Interviews
Panel Interviews
Practice Sessions
Question Bank
Recording
Scoring
Virtual / Pre-Recorded Interviews

Categories and Features

Market Research

Not specified

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