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What is Dispatch?

Dispatch is the leading Service Orchestration platform for enterprises that rely on a mix of internal teams, contractors, dealers, and third-party service providers to deliver exceptional customer experiences. Dispatch connects every stakeholder involved in service delivery on a single platform, giving organizations complete visibility and control across their service ecosystem. From work assignment and scheduling to provider performance and customer satisfaction, Dispatch helps enterprises coordinate complex service networks with confidence. Designed to work alongside your existing CRM, FSM, ERP, and customer service systems, Dispatch fills the operational gaps that traditional field service solutions leave behind. Organizations can launch faster, reduce operational overhead, and gain real-time insights into every service interaction. With Dispatch, businesses can monitor service provider compliance, scheduling efficiency, job progress, on-time performance, SLA attainment, and customer satisfaction—all from a unified platform. Our Commitment - Connected, Not Siloed – We bridge the gap between businesses, service providers, and customers for real-time coordination and visibility. - Intelligent & Adaptive – By equipping providers with real-time insights, we ensure every action is precise, predictive, and impactful. - Scalable & Flexible – Service needs evolve, and so does Dispatch. Our platform grows with businesses, offering a scalable solution for both independent contractors and internal teams. - Customer-Centric – Service should feel personal, transparent, and responsive. We don’t just meet requests—we anticipate them, delivering an experience that exceeds expectations.

What is Arez.io?

Arez.io is an innovative cloud-based Field Service Management (FSM) solution designed to help service-oriented businesses effectively plan, manage, and improve their field operations through a comprehensive platform. This state-of-the-art software enables companies to schedule tasks, assign engineers, track work in real time, and ensure adherence to regulations while reducing administrative overhead. The platform promotes smooth communication between office staff and mobile engineers through a web dashboard and an Android app, allowing field personnel to receive assignments, complete digital forms, upload photos, and update their progress right at the job site. Importantly, Arez can operate offline, ensuring that work proceeds without interruption in areas with limited connectivity. Furthermore, Arez incorporates compliance and document management features that aid organizations in digitally monitoring safety certifications, inspections, and audit obligations. With capabilities for exhaustive reporting, job costing, and performance analysis, teams can achieve greater operational efficiency and enhance service delivery, which in turn boosts customer satisfaction. This all-encompassing system not only optimizes workflows but also encourages informed decision-making throughout the organization, ultimately fostering a culture of continuous improvement and responsiveness to client needs.

Media

Media

No images available

Integrations Supported

AMT
Braintree
ClientTether
Dialpad Sell
HubSpot Marketing Hub
Nearby Now
NetSuite
Onde
QuickBooks Online
Salesforce
Stripe
Todoist
Wufoo
Xero
Zapier

Integrations Supported

AMT
Braintree
ClientTether
Dialpad Sell
HubSpot Marketing Hub
Nearby Now
NetSuite
Onde
QuickBooks Online
Salesforce
Stripe
Todoist
Wufoo
Xero
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Dispatch

Company Location

United States

Company Website

www.dispatch.me/

Company Facts

Organization Name

Arez.io

Company Website

arez.io

Categories and Features

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

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