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What is Dispatch?
Dispatch is the leading Service Orchestration platform for enterprises that rely on a mix of internal teams, contractors, dealers, and third-party service providers to deliver exceptional customer experiences. Dispatch connects every stakeholder involved in service delivery on a single platform, giving organizations complete visibility and control across their service ecosystem. From work assignment and scheduling to provider performance and customer satisfaction, Dispatch helps enterprises coordinate complex service networks with confidence. Designed to work alongside your existing CRM, FSM, ERP, and customer service systems, Dispatch fills the operational gaps that traditional field service solutions leave behind. Organizations can launch faster, reduce operational overhead, and gain real-time insights into every service interaction. With Dispatch, businesses can monitor service provider compliance, scheduling efficiency, job progress, on-time performance, SLA attainment, and customer satisfaction—all from a unified platform.
Our Commitment
- Connected, Not Siloed – We bridge the gap between businesses, service providers, and customers for real-time coordination and visibility.
- Intelligent & Adaptive – By equipping providers with real-time insights, we ensure every action is precise, predictive, and impactful.
- Scalable & Flexible – Service needs evolve, and so does Dispatch. Our platform grows with businesses, offering a scalable solution for both independent contractors and internal teams.
- Customer-Centric – Service should feel personal, transparent, and responsive. We don’t just meet requests—we anticipate them, delivering an experience that exceeds expectations.
What is Cadecta?
Cadecta is a cloud-based operations platform created for field service organizations and other businesses that coordinate employees working across customer sites and multiple locations. It brings scheduling, dispatching, time tracking, attendance, task management, communication, client management, and reporting together in one connected environment. Managers can build schedules, identify potential conflicts, assign jobs, and make real-time changes as workforce availability or customer needs change. Dispatch tools help organizations match work with the appropriate team members while maintaining visibility into current job status and field activity. Employees can use Cadecta's mobile application to access their schedules, review job details, clock in and out, complete tasks, and record updates from the field. GPS and job-context information provide additional detail around time entries and help organizations maintain more accurate attendance and labor records. Teams can attach notes, photos, documents, and activity updates to jobs so important operational information remains accessible to everyone involved. Internal messaging features support real-time communication between managers and field employees, while client-facing tools provide customers with relevant updates and visibility. The platform also includes task tracking, work instructions, timesheets, notifications, and tools for managing employee and client information. Reports and dashboards help managers analyze completed jobs, total hours, attendance, task progress, and other operational metrics. Cadecta is designed for small businesses, multi-location operations, and client-service organizations that want a single platform for coordinating their workforce and keeping field operations organized.
Media
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Integrations Supported
AMT
Braintree
ClientTether
Dialpad Sell
HubSpot Marketing Hub
Nearby Now
NetSuite
Onde
QuickBooks Online
Salesforce
Integrations Supported
AMT
Braintree
ClientTether
Dialpad Sell
HubSpot Marketing Hub
Nearby Now
NetSuite
Onde
QuickBooks Online
Salesforce
API Availability
Has API
API Availability
Has API
Pricing Information
Enterprise Price Upon Request
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Dispatch
Company Location
United States
Company Website
www.dispatch.me/
Company Facts
Organization Name
Cadecta
Date Founded
2024
Company Location
United States
Company Website
www.cadecta.com
Categories and Features
HVAC
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Plumbing
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Service Dispatch
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Categories and Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management