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What is Dispatchly?

Dispatchly is a specialized software solution that streamlines shipment audits by detecting parcels that are delayed, misplaced, or damaged, while also automatically handling refund claims with the relevant carriers for you. The platform monitors shipments across more than 380 carriers, including well-known companies like UPS, FedEx, DHL, DPD, and Royal Mail, ensuring adherence to each carrier's service level agreements. When a parcel does not comply with the expected standards, Dispatchly collects the necessary documentation and files the claim ahead of the deadline. Users can securely link their carrier API keys, which are encrypted and limited to claim-related functions, with the option to revoke access anytime via the user dashboard. Furthermore, Dispatchly features a carrier scorecard that assesses each carrier based on metrics such as on-time delivery performance, incidence of damage, and the efficiency of claims processing. Refunds are credited directly to your carrier account, allowing you to keep the entire refunded amount. The service operates with a clear monthly fee structure that avoids any commission on recovered funds, ensuring that you retain 100% of what is reimbursed. This all-encompassing strategy promotes both transparency and efficiency in addressing shipment-related concerns, ultimately enhancing the overall user experience. With its comprehensive features, Dispatchly not only simplifies the audit process but also empowers users to effectively manage their shipping logistics.

What is AuditShipment?

AuditShipment provides a shipping audit solution dedicated to assisting companies in reducing their shipping expenses by as much as 16%. We achieve this by automating the process of obtaining refunds for various types of errors, including delays, incorrect surcharges, fees for address corrections, and discrepancies in dim weight, among others. Our service ensures that businesses can focus on their core operations while we handle the complexities of shipping refunds.

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Integrations Supported

AWeber
ActiveCampaign
Ecwid
Freshservice
Gmail
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira Service Management
Microsoft Excel
Mojo Helpdesk
QuickBooks Online
Smartsheet
Trello
Weebly
Xero
Zendesk

Integrations Supported

AWeber
ActiveCampaign
Ecwid
Freshservice
Gmail
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira Service Management
Microsoft Excel
Mojo Helpdesk
QuickBooks Online
Smartsheet
Trello
Weebly
Xero
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

€899/month (billed annually)
Free Version
Free Trial Offered?

Pricing Information

30% of successful refunds
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Dispatchly

Date Founded

2025

Company Location

Netherlands

Company Website

dispatch.ly

Company Facts

Organization Name

AuditShipment

Date Founded

2010

Company Location

United States

Company Website

auditshipment.com

Categories and Features

Parcel Audit

Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management

Categories and Features

Parcel Audit

Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management

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