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What is Dispatchly?

Dispatchly is a specialized software solution that streamlines shipment audits by detecting parcels that are delayed, misplaced, or damaged, while also automatically handling refund claims with the relevant carriers for you. The platform monitors shipments across more than 380 carriers, including well-known companies like UPS, FedEx, DHL, DPD, and Royal Mail, ensuring adherence to each carrier's service level agreements. When a parcel does not comply with the expected standards, Dispatchly collects the necessary documentation and files the claim ahead of the deadline. Users can securely link their carrier API keys, which are encrypted and limited to claim-related functions, with the option to revoke access anytime via the user dashboard. Furthermore, Dispatchly features a carrier scorecard that assesses each carrier based on metrics such as on-time delivery performance, incidence of damage, and the efficiency of claims processing. Refunds are credited directly to your carrier account, allowing you to keep the entire refunded amount. The service operates with a clear monthly fee structure that avoids any commission on recovered funds, ensuring that you retain 100% of what is reimbursed. This all-encompassing strategy promotes both transparency and efficiency in addressing shipment-related concerns, ultimately enhancing the overall user experience. With its comprehensive features, Dispatchly not only simplifies the audit process but also empowers users to effectively manage their shipping logistics.

What is Betachon Freight Auditing?

Effortlessly secure refunds and save on shipping expenses with our complimentary, instant audit tool designed for UPS and FedEx. Just upload your invoices to receive immediate insights on possible savings! The most advantageous aspect is that our fee represents only a small portion of the savings we generate for you, allowing you to avoid any upfront costs. You’ll only pay when we successfully save you money, whether through audits, negotiations, or by ensuring compliance with carrier agreements. If we don’t manage to secure refunds within a month, you won’t incur any charges whatsoever. With the absence of monthly fees or initial expenses, you can have confidence in our ability to deliver meaningful results. To enhance your peace of mind, you can even obtain a screenshot of the refunds that have been credited to your shipping account, as we emphasize transparency in our operations. Our platform also enables you to track all your shipments and their details via a single, convenient dashboard, providing you with essential data on shipment costs categorized by service type, which can assist in your future negotiations. You can keep a close eye on all your refunds and pertinent information in your personalized dashboard, ensuring that you make the most of your shipping budget and optimize your logistics strategy efficiently. This streamlined approach to managing your shipping finances will allow you to focus on growing your business while we handle the intricacies of cost savings.

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Integrations Supported

BigCommerce
Ecwid
FedEx Ship Manager
Magento
QuickBooks Online
QuickBooks Online Advanced
Shift4Shop
Shopify
UPS Ready
WordPress

Integrations Supported

BigCommerce
Ecwid
FedEx Ship Manager
Magento
QuickBooks Online
QuickBooks Online Advanced
Shift4Shop
Shopify
UPS Ready
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

€899/month (billed annually)
Free Version
Free Trial Offered?

Pricing Information

$.01 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Dispatchly

Date Founded

2025

Company Location

Netherlands

Company Website

dispatch.ly

Company Facts

Organization Name

Betachon

Date Founded

2009

Company Location

United States

Company Website

www.betachon.com

Categories and Features

Parcel Audit

Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management

Categories and Features

Audit

Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management

Parcel Audit

Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

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