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What is Disputes Defender?

With the rise in chargebacks, it has become crucial for merchants to implement effective and user-friendly chargeback management systems. Worldpay Disputes Defender presents a comprehensive solution to tackle the costly and time-consuming issue of chargebacks, enabling you to focus on the core aspects of growing your business. As the largest global provider of enterprise payment solutions, we possess the technology and innovative capabilities necessary to support your international growth. We streamline the connections needed to manage your payments effortlessly, all through a single provider. Worldpay from FIS grants you extensive reach, significant revenue opportunities, and the agile adaptability that the future of payments demands. Our cloud-native modular core platform allows you to customize your banking solutions at your own speed, ensuring scalability as your business evolves. Disputes Defender provides an all-inclusive chargeback management service specifically designed for businesses like yours, allowing you to navigate disputes with ease. By leveraging our services, you can devote your resources entirely to achieving your strategic business goals while leaving complex chargeback issues behind. Ultimately, this partnership empowers you to elevate your business without the constant distraction of payment disputes.

What is ChargebackHelp?

ChargebackHelp provides merchants with extensive protection against a wide range of disputes, such as fraud and friendly fraud. The CBH+ service enhances transaction data by incorporating effective tools designed to prevent disputes, manage chargebacks efficiently, and recover revenue lost due to friendly fraud. With ChargebackHelp, merchants can significantly lower the frequency of disputes and reclaim funds that might have been lost to fraudulent actions. Our platform simplifies the entire dispute management process with an intuitive interface, enabling merchants to monitor all disputes while gaining valuable insights into their financial effects. By utilizing our solutions, merchants can achieve a reduction in chargebacks of up to 40% and enhance their success rates in dispute representment. Safeguard your revenue with ChargebackHelp's innovative services. Moreover, the CBH+DEFLECT feature empowers merchants to engage at the critical moment when a cardholder raises a dispute, providing real-time transaction data for both the cardholder and their financial institution. This proactive strategy ensures that your business information is accessible to prevent potential disputes before they can escalate. In this way, merchants can maintain a stronger relationship with their customers while protecting their interests.

Media

Media

Integrations Supported

CelerisPay

Integrations Supported

CelerisPay

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

FIS

Date Founded

1968

Company Location

United States

Company Website

www.fisglobal.com/en/merchant-solutions-worldpay/products/disputes-defender

Company Facts

Organization Name

ChargebackHelp

Company Location

United States

Company Website

chargebackhelp.com

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

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