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What is Disputifier?
Our platform generates and submits customized responses automatically, which have proven to significantly improve your success rates during disputes. Utilizing advanced machine learning methodologies, we can identify and cancel orders that are likely to result in chargebacks, thereby allowing you to confidently process a larger number of orders. Each month, we manage thousands of disputes, which gives us the opportunity to run split tests on various strategies. Consequently, the responses you receive are backed by data and are highly efficient. Disputifier can be employed across an unlimited number of Shopify stores, but each store does require its own individual Disputifier account to maintain distinct response templates and notifications tailored to their specific requirements. This arrangement ensures that the messaging is perfectly aligned with the unique needs of each store. As a holistic solution for managing and preventing disputes and chargebacks, Disputifier utilizes cutting-edge algorithms and artificial intelligence to assess numerous data points, allowing us to make well-informed and strategic decisions for each case. With Disputifier, you can have confidence that your dispute management strategy will be both effective and streamlined. Additionally, our platform is constantly evolving, integrating feedback and new data to enhance performance over time.
What is Amiko?
Presenting a groundbreaking digital platform that expertly manages the entire dispute process, from enhancing communication between cardholders and merchants to overseeing resolution and arbitration through Mastercom and VROL. This state-of-the-art solution operates as a virtual agent for fraud and disputes, featuring sophisticated chatbot functionalities that tackle potential fraud challenges and various dispute conversations directly within your application or portal. By converting case management into a digital format, it achieves unprecedented levels of process automation—optimizing everything from case initiation and collaboration with merchants to fraud reporting and bulk handling—leading to extraordinary efficiency gains. The system also integrates data pre-filling and validation processes to minimize errors committed by agents, while smart deadline tracking and case prioritization guarantee that no critical timelines are missed. Transition seamlessly from your existing dispute management tools or expensive outsourcing options to Amiko, resulting in a tenfold increase in operational efficiency and the complete removal of dispute write-off limits. By streamlining the intricacies of fraud and dispute management, Amiko also ensures a smooth onboarding experience for new agents, facilitating their integration into a more efficient framework. This revolutionary approach not only boosts operational effectiveness but also positions your organization as a leader in the realm of dispute resolution technology, paving the way for future advancements in the field. Increased efficiency and enhanced agent training will further solidify your competitive advantage in the market.
Integrations Supported
2Checkout
Afterpay
Amazon Pay
Authorize.Net
Braintree
Ethoca
Klarna
PayPal
Shopify
Stripe
Integrations Supported
2Checkout
Afterpay
Amazon Pay
Authorize.Net
Braintree
Ethoca
Klarna
PayPal
Shopify
Stripe
API Availability
Has API
API Availability
Has API
Pricing Information
$0.05 per order
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Disputifier
Company Website
www.disputifier.com
Company Facts
Organization Name
Rivero
Company Location
Switzerland
Company Website
rivero.tech/amiko
Categories and Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics
Categories and Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics