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What is DotPe?

Empowering physical retail stores to effectively utilize digital technology is essential in today's market. This strategy allows customers to easily browse your product offerings while they are in-store. Furthermore, shoppers can effortlessly reach out to your business through WhatsApp to place their orders. Enhanced visibility on Google is achieved as certain items gain popularity in your catalogue, facilitating easier discovery for potential patrons. Customers are also given the flexibility to place digital orders at their leisure while shopping in-store. Nurturing an ongoing relationship with your clientele significantly contributes to your business's expansion. By engaging customers via WhatsApp, you encourage direct communication that bypasses third-party platforms for product discovery. This connection not only promotes deeper engagement with your products but also encourages loyalty. Additionally, customers can finalize their payments directly through banking apps using their credit or debit cards, which streamlines the process by removing the need to enter CVV or 3D Secure Password/OTP. Overall, this technological integration significantly improves the customer experience while simultaneously boosting sales and fostering loyalty for your business. As a result, businesses that embrace this approach are likely to see lasting benefits in their customer relationships and overall success.

What is Concierge by Mad Mobile?

Discover the premier mobile point of sale solution designed for retail environments. With Concierge, an innovative mPOS system, you can revolutionize your retail operations by enhancing customer satisfaction and streamlining workflows. Delight your customers through tailored clienteling and the convenience of endless aisle options. Empower your sales associates with a holistic view of each client, equipping them with resources to build strong relationships and improve sales outcomes. The endless aisle feature enables seamless omnichannel inventory access, allowing for the capture of additional sales opportunities. Equip your team with mobile virtual selling tools to unlock their full selling potential. Leverage communication methods such as text, email, and chat to create personalized shopping experiences and drive online sales. Integrate vital product features directly into the mobile POS to aid in effective sales closures. Moreover, optimize order management and fulfillment processes for your associates, whether they are handling BOPIS (buy online, pick up in-store), curbside pickup, or home delivery, to ensure a seamless and satisfying shopping experience for every customer. With these robust capabilities, Concierge not only enhances the retail experience but also strategically positions your business for thriving success in a rapidly evolving marketplace. Embrace the future of retail with Concierge and watch your sales soar.

Media

Media

Integrations Supported

Aptos Retail Cloud
Google
Google Pay
IBM Cloud
MealPe
Oracle Cloud Infrastructure
SAP Cloud Platform
Salesforce
VisualTouch
WhatsApp
Zipler.io

Integrations Supported

Aptos Retail Cloud
Google
Google Pay
IBM Cloud
MealPe
Oracle Cloud Infrastructure
SAP Cloud Platform
Salesforce
VisualTouch
WhatsApp
Zipler.io

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DotPe

Company Location

India

Company Website

dotpe.in/

Company Facts

Organization Name

Mad Mobile

Date Founded

2010

Company Location

United States

Company Website

www.madmobile.com

Categories and Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Retail POS Systems

Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce

Categories and Features

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Retail POS Systems

Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce

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