Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Predict360 Reviews & Ratings
    18 Ratings
    Company Website
  • D&B Risk Analytics Reviews & Ratings
    81 Ratings
    Company Website
  • Hyperproof Reviews & Ratings
    350 Ratings
    Company Website
  • Sumsub Reviews & Ratings
    235 Ratings
    Company Website
  • RealCISO Reviews & Ratings
    223 Ratings
    Company Website
  • HSI Donesafe Reviews & Ratings
    176 Ratings
    Company Website
  • Interfacing Integrated Management System (IMS) Reviews & Ratings
    66 Ratings
    Company Website
  • iDenfy Reviews & Ratings
    278 Ratings
    Company Website
  • Haast Reviews & Ratings
    5 Ratings
    Company Website
  • Datasite Diligence Virtual Data Room Reviews & Ratings
    715 Ratings
    Company Website

What is Dow Jones Risk & Compliance?

Dow Jones Risk & Compliance is a worldwide leader in delivering top-tier risk data, online software solutions, and adaptable due-diligence services aimed at aiding organizations in navigating risks and fulfilling regulatory obligations related to financial crime, third-party risk management, international trade, and sanctions. Drawing from the trusted legacy of a prominent newsroom, Dow Jones Risk & Compliance merges the insights of a diverse team of multilingual researchers with the expertise of renowned data scientists, technologists, and analysts to deliver practical compliance content. Our offerings have been developed collaboratively with top legal and political experts, including former regulators, ensuring our clients can uphold uniformity across their global operations and teams. This collaborative effort not only enhances our solutions but also reinforces our commitment to supporting clients in achieving compliance excellence worldwide.

What is Cognitive View?

A system is established to oversee conduct-related risks in real-time, promoting positive behaviors and improving the organizational atmosphere. This system is instrumental in managing customer interactions and effectively tackling issues such as churn and complaints. By automating compliance and implementing quality control measures, it brings to light areas where compliance is lacking and where knowledge may be insufficient. The Cognitive View feature plays a crucial role by capturing, securing, and transcribing audio from both new and existing communication channels, thus creating a neatly organized dataset of recorded conversations. Analyzing these conversations yields valuable insights into customer satisfaction and agent demeanor, allowing organizations to assess whether agents are courteous and empathetic. Furthermore, it evaluates emotional responses through conversational data, empowering businesses to scale their responses to customers effectively. This diligent monitoring of customer service interactions ensures that organizations can promptly and appropriately address customer needs, thereby enhancing overall service quality. In addition to these benefits, the system fosters a deeper understanding of customer sentiments and agent behaviors, ultimately contributing to a more effective and strategic approach to service delivery. By implementing such a comprehensive system, organizations can achieve continuous improvement and adapt to the evolving landscape of customer service.

Media

Media

Integrations Supported

Captain Compliance
Facctum
Fintech Sandbox
Hanbitco
KYC Portal
OCR Global Trade Management
OneTrust Third-Party Management
RegTechONE
cXchange

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Dow Jones Risk & Compliance

Date Founded

1882

Company Location

United States

Company Website

professional.dowjones.com/risk/

Company Facts

Organization Name

Cognitive View

Date Founded

2018

Company Location

Australia

Company Website

cognitiveview.com

Categories and Features

AML

Identity Verification
SARs
Transaction Monitoring
Watch List

Cyber Risk Management

Not specified

Disclosure Management

Not specified

Due Diligence

Not specified

GRC

Disaster Recovery
IT Risk Management
Internal Controls Management

Risk Management

Not specified

Categories and Features

Compliance

Not specified

RegTech

Not specified

Risk Management

Not specified

Popular Alternatives

Popular Alternatives

AML Wizard Reviews & Ratings

AML Wizard

ComplyTech Global
FinScan Reviews & Ratings

FinScan

Innovative Systems
1Exiger Reviews & Ratings

1Exiger

Exiger