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What is Dynamics 365 Customer Insights?

Utilize insights driven by AI and automated processes to reduce the cost of conversions while providing customized recommendations that boost customer lifetime value. Skillfully manage the delicate balance between personalization and privacy by leveraging automatically updated consent data and employing classification labels to protect sensitive information. Combine transactional, behavioral, and demographic data to create rich insights and detailed, up-to-date customer profiles that honor individual consent preferences. Speed up sales cycles, reduce churn, and cultivate enduring customer relationships by quickly addressing customer signals and feedback. Exceed privacy expectations and maintain compliance with legislation like the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), along with adhering to accessibility guidelines. This comprehensive solution is fortified with over 70 security and compliance certifications, such as ISO, EU Model Clauses, HITRUST, SOC, HIPAA, FERPA, and FedRAMP, ensuring strong protection and alignment with industry regulations. By leveraging these sophisticated resources, companies can enhance their operational effectiveness while creating more meaningful, trust-based connections with their customers. Ultimately, this approach not only fosters loyalty but also positions businesses for sustainable growth in an increasingly competitive market.

What is Amperity?

Created to provide effective and scalable identity resolution, Amperity's platform realizes the goal of a comprehensive customer 360 framework. Through a pioneering approach to large-scale identity resolution, see how we have revolutionized the manner in which brands utilize customer information. Transform raw customer data into a catalyst for your marketing, analytics, and IT strategies. Sidestep the challenges of data management and the confusion of intricate queries. Attain accurate, impactful insights that can be shared across your entire organization. Our system, prioritizing speed, scalability, and security, adeptly handles vast datasets while maintaining user privacy. Our dedicated teams work alongside you to ensure returns that can reach as high as tenfold your original investment. Designed to function as a CDP for the whole organization, it is accessible to all users and offers smooth integration with a variety of tools. This approach not only streamlines chaotic data but also enables swift application, thereby amplifying its value. Witness unmatched value and professional support, driven by our unique, AI-powered Customer 360 features. Additionally, our dedication to continuous improvement guarantees that your organization remains at the forefront of the industry, empowering you with the necessary tools to thrive in an ever-evolving market.

Media

Media

Integrations Supported

AgriERP
Attentive
Azumuta
Bloomreach
COZYROC SSIS+ Suite
Canopy
Databricks Data Intelligence Platform
Microsoft Dynamics 365
Microsoft Dynamics 365 Marketing
Quickwork
SSIS Integration Toolkit
greymatter

Integrations Supported

AgriERP
Attentive
Azumuta
Bloomreach
COZYROC SSIS+ Suite
Canopy
Databricks Data Intelligence Platform
Microsoft Dynamics 365
Microsoft Dynamics 365 Marketing
Quickwork
SSIS Integration Toolkit
greymatter

API Availability

Has API

API Availability

Has API

Pricing Information

$1,000 per tenant per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

dynamics.microsoft.com/en-us/ai/customer-insights/

Company Facts

Organization Name

Amperity

Date Founded

2016

Company Location

United States

Company Website

amperity.com

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

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