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What is Dynamics 365 Customer Insights?

Utilize insights driven by AI and automated processes to reduce the cost of conversions while providing customized recommendations that boost customer lifetime value. Skillfully manage the delicate balance between personalization and privacy by leveraging automatically updated consent data and employing classification labels to protect sensitive information. Combine transactional, behavioral, and demographic data to create rich insights and detailed, up-to-date customer profiles that honor individual consent preferences. Speed up sales cycles, reduce churn, and cultivate enduring customer relationships by quickly addressing customer signals and feedback. Exceed privacy expectations and maintain compliance with legislation like the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), along with adhering to accessibility guidelines. This comprehensive solution is fortified with over 70 security and compliance certifications, such as ISO, EU Model Clauses, HITRUST, SOC, HIPAA, FERPA, and FedRAMP, ensuring strong protection and alignment with industry regulations. By leveraging these sophisticated resources, companies can enhance their operational effectiveness while creating more meaningful, trust-based connections with their customers. Ultimately, this approach not only fosters loyalty but also positions businesses for sustainable growth in an increasingly competitive market.

What is ConsentX?

ConsentX is an enterprise-grade Consent Management Platform (CMP) that helps organizations manage user consent and comply with global privacy regulations, including GDPR, CCPA/CPRA, LGPD, DPDPA, POPIA, PIPEDA, and more. It enables businesses to deploy customizable cookie banners, preference centers, and automated consent logging while maintaining a seamless user experience. ConsentX supports Google Consent Mode v2, multilingual consent banners, geo-targeting, script blocking, consent records, and detailed analytics. The platform integrates easily with websites, CMSs, and eCommerce platforms, making privacy compliance simple for businesses of all sizes. With flexible deployment, centralized management, and real-time reporting, ConsentX helps organizations build user trust, reduce compliance risks, and meet evolving global privacy requirements.

Media

Media

Integrations Supported

Adobe Real-Time CDP
AgriERP
Azumuta
BUILDFitters
Bloomreach
COZYROC SSIS+ Suite
Level 6
Microsoft Dynamics 365
Microsoft Dynamics 365 Marketing
My DSO Manager
Quickwork
Rayven
SSIS Integration Toolkit
greymatter

Integrations Supported

Drupal
MODX

API Availability

API Availability

Has API

Pricing Information

$1,000 per tenant per month

Pricing Information

$0/month
Free plan available. Paid plans start at $39/month. Enterprise pricing available on request.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS
Windows
On-Prem

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

dynamics.microsoft.com/en-us/ai/customer-insights/

Company Facts

Organization Name

IntelligenceX

Date Founded

2025

Company Location

United Kingdom

Company Website

www.consentx.io

Categories and Features

Customer Data Platforms (CDP)

Customer Profiles
Customer Segmentation
Data Integration
GDPR Compliance
Predictive Modeling

Categories and Features

Consent Management Platforms

Automatic Cookie-Blocking
CCPA Compliance
CMS Integration
Cookie Crawling
Design/Branding Customization
GDPR Compliance
Reporting / Analytics
Responsive Design

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