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What is Dynamics 365 Customer Insights?

Utilize insights driven by AI and automated processes to reduce the cost of conversions while providing customized recommendations that boost customer lifetime value. Skillfully manage the delicate balance between personalization and privacy by leveraging automatically updated consent data and employing classification labels to protect sensitive information. Combine transactional, behavioral, and demographic data to create rich insights and detailed, up-to-date customer profiles that honor individual consent preferences. Speed up sales cycles, reduce churn, and cultivate enduring customer relationships by quickly addressing customer signals and feedback. Exceed privacy expectations and maintain compliance with legislation like the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), along with adhering to accessibility guidelines. This comprehensive solution is fortified with over 70 security and compliance certifications, such as ISO, EU Model Clauses, HITRUST, SOC, HIPAA, FERPA, and FedRAMP, ensuring strong protection and alignment with industry regulations. By leveraging these sophisticated resources, companies can enhance their operational effectiveness while creating more meaningful, trust-based connections with their customers. Ultimately, this approach not only fosters loyalty but also positions businesses for sustainable growth in an increasingly competitive market.

What is Control.My.ID?

Control.My.ID for Consumers compiles information from numerous online sources to provide a comprehensive snapshot of your privacy and data security. This platform enables you to monitor and evaluate your personal data, thereby empowering you to make educated choices about how you manage it. On the corporate front, Control.My.ID guarantees that your organization complies with applicable privacy laws while maintaining a complete audit trail for accountability. By centralizing the handling of Data Subject Requests, organizations can simplify workflows, boost efficiency, and adhere to regulatory mandates. The intricacies of managing enterprise data can be daunting, particularly as different states introduce varying regulations regarding consumer Personally Identifiable Information (PII). Each region has its own distinct requirements governing the management of customer data, including California's CCPA/CPRA, the federal ADD Act, and the GDPR enforced in the European Union. Moreover, Control.My.ID provides assistance with privacy by design initiatives and performs privacy impact assessments, further aiding organizations in maintaining strong data protection practices. This solution not only benefits individual users but also serves as a vital resource for businesses, fostering transparency and accountability in data privacy efforts. Ultimately, it equips both consumers and enterprises with the tools necessary to navigate the evolving landscape of data privacy.

Media

Media

Integrations Supported

Adobe Real-Time CDP
AgriERP
Azumuta
BUILDFitters
Bloomreach
COZYROC SSIS+ Suite
Level 6
Microsoft Dynamics 365
Microsoft Dynamics 365 Marketing
My DSO Manager
Quickwork
Rayven
SSIS Integration Toolkit
greymatter

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

$1,000 per tenant per month

Pricing Information

$8 per month

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

dynamics.microsoft.com/en-us/ai/customer-insights/

Company Facts

Organization Name

Control.My.ID

Company Location

United States

Company Website

control.my.id/

Categories and Features

Customer Data Platforms (CDP)

Customer Profiles
Customer Segmentation
Data Integration
GDPR Compliance
Predictive Modeling

Categories and Features

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