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What is Dynamics 365 Customer Insights?

Utilize insights driven by AI and automated processes to reduce the cost of conversions while providing customized recommendations that boost customer lifetime value. Skillfully manage the delicate balance between personalization and privacy by leveraging automatically updated consent data and employing classification labels to protect sensitive information. Combine transactional, behavioral, and demographic data to create rich insights and detailed, up-to-date customer profiles that honor individual consent preferences. Speed up sales cycles, reduce churn, and cultivate enduring customer relationships by quickly addressing customer signals and feedback. Exceed privacy expectations and maintain compliance with legislation like the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), along with adhering to accessibility guidelines. This comprehensive solution is fortified with over 70 security and compliance certifications, such as ISO, EU Model Clauses, HITRUST, SOC, HIPAA, FERPA, and FedRAMP, ensuring strong protection and alignment with industry regulations. By leveraging these sophisticated resources, companies can enhance their operational effectiveness while creating more meaningful, trust-based connections with their customers. Ultimately, this approach not only fosters loyalty but also positions businesses for sustainable growth in an increasingly competitive market.

What is Cookie Information?

Streamline the way you secure consent on your websites and applications to eliminate worries about complying with global privacy regulations such as GDPR, ePrivacy, and CCPA. By adopting a strong and adaptable consent management system, you reduce the risk of facing fines while demonstrating your dedication to upholding international data protection principles. Boost your revenue and build user confidence by consistently monitoring and enhancing consent rates across your digital platforms. Provide your marketing team with compliant data to facilitate impactful analytics and advertising initiatives, while also collecting anonymized conversion metrics through tools like Google Consent Mode. Protect your brand’s reputation by lessening the likelihood of penalties related to data regulations and ensuring compliance with both global privacy laws and their local interpretations. Arm your marketing and IT teams with vital resources to keep up with data protection mandates. Furthermore, keep a close watch by tracking and documenting compliance as well as any potential data breaches throughout all your channels. This thorough strategy not only bolsters your compliance initiatives but also reinforces the integrity of your entire business, ensuring that you are well-prepared for any future changes in privacy legislation. Adopting such measures can lead to improved customer loyalty and long-term success.

Media

Media

Integrations Supported

Adobe Real-Time CDP
Azumuta
BUILDFitters
COZYROC SSIS+ Suite
Level 6
Microsoft Dynamics 365
My DSO Manager
Rayven
SSIS Integration Toolkit

Integrations Supported

Facebook
Google Ads
Google Analytics
Google Tag Manager
HubSpot CRM
HubSpot Customer Platform
Instagram
LinkedIn
Salesforce
Sitecore
WordPress

API Availability

API Availability

Pricing Information

$1,000 per tenant per month

Pricing Information

€10 per month
Free Trial Offered?

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

dynamics.microsoft.com/en-us/ai/customer-insights/

Company Facts

Organization Name

Cookie Information

Company Location

Denmark

Company Website

cookieinformation.com

Categories and Features

Customer Data Platforms (CDP)

Customer Profiles
Customer Segmentation
Data Integration
GDPR Compliance
Predictive Modeling

Categories and Features

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