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What is Dynamics 365 Customer Insights?

Utilize insights driven by AI and automated processes to reduce the cost of conversions while providing customized recommendations that boost customer lifetime value. Skillfully manage the delicate balance between personalization and privacy by leveraging automatically updated consent data and employing classification labels to protect sensitive information. Combine transactional, behavioral, and demographic data to create rich insights and detailed, up-to-date customer profiles that honor individual consent preferences. Speed up sales cycles, reduce churn, and cultivate enduring customer relationships by quickly addressing customer signals and feedback. Exceed privacy expectations and maintain compliance with legislation like the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), along with adhering to accessibility guidelines. This comprehensive solution is fortified with over 70 security and compliance certifications, such as ISO, EU Model Clauses, HITRUST, SOC, HIPAA, FERPA, and FedRAMP, ensuring strong protection and alignment with industry regulations. By leveraging these sophisticated resources, companies can enhance their operational effectiveness while creating more meaningful, trust-based connections with their customers. Ultimately, this approach not only fosters loyalty but also positions businesses for sustainable growth in an increasingly competitive market.

What is Data Secure?

Protect your sensitive SAP data by tackling security vulnerabilities and following data protection regulations such as the EU's General Data Protection Regulation (GDPR), South Africa's Protection of Personal Information Act (POPI), and California's Consumer Privacy Act of 2018 (CCPA) with the help of Data Secureâ„¢. In today's business environment, prioritizing data security is crucial. Data Secureâ„¢, part of EPI-USE Labs' Data Sync Managerâ„¢ (DSM) suite, effectively addresses your data protection needs. This all-encompassing solution includes predefined masking rules that enable you to obscure any non-key fields across various SAP tables that depend on client data, utilizing methods like table look-up mappings, constant values, or even completely clearing a field. Moreover, these rules can be customized to meet your organization's unique security demands. By adopting Data Secure, your company can align with prominent data privacy standards and regulations, ensuring the safeguarding of sensitive information in accordance with GDPR, Sarbanes-Oxley, and the Federal Data Protection Act (BDSG). Ultimately, implementing such comprehensive security strategies not only guarantees compliance but also builds trust among clients and stakeholders while enhancing your organization's reputation in the marketplace.

Media

Media

Integrations Supported

Adobe Real-Time CDP
Azumuta
BUILDFitters
Bloomreach
Microsoft Dynamics 365
Microsoft Dynamics 365 Marketing
Quickwork

Integrations Supported

SAP Ariba
SAP Ariba Spend Analysis
SAP BusinessObjects Business Intelligence
SAP CPQ
SAP Cloud Platform
SAP Concur
SAP Crystal Reports
SAP ERP
SAP Fieldglass
SAP Fiori
SAP Store
SAP SuccessFactors Incentive Management
Soterion

API Availability

API Availability

Pricing Information

$1,000 per tenant per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

dynamics.microsoft.com/en-us/ai/customer-insights/

Company Facts

Organization Name

EPI-USE

Date Founded

1983

Company Location

United States

Company Website

www.epiuselabs.com/data-secure

Categories and Features

Customer Data Platforms (CDP)

Customer Profiles
Customer Segmentation
Data Integration
GDPR Compliance
Predictive Modeling

Categories and Features

Data Masking

Not specified

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