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What is EAB Navigate360?

EAB Navigate360 provides a cloud-based student relationship management and engagement platform designed to support colleges and universities throughout the recruitment, enrollment, retention, and alumni engagement processes. The solution brings together student information, institutional communications, academic advising activities, and support services within a connected technology environment. Its coordinated care network enables faculty, advisors, and administrators to collaborate on student needs using shared profiles, case records, referrals, alerts, and follow-up tasks. Staff can organize advising appointments, create targeted communication campaigns, administer surveys, and track student progress through configurable workflows. Navigate360 includes embedded AI assistants that automate routine activities such as drafting student messages, preparing meeting summaries, generating reports, and initiating outreach campaigns. A student-facing AI navigator provides access to institution-approved information, answers common questions, recommends resources, and helps learners identify appropriate next steps. The platform's enrollment management capabilities support prospective student tracking, application workflows, recruitment events, automated communications, and admissions performance analysis. Its Student Engagement Hub offers mobile and desktop tools for appointment scheduling, academic planning, financial resources, campus communications, and career exploration. Advanced analytics features include predictive modeling, population health assessments, intervention tracking, customizable dashboards, and automated reporting to help institutions evaluate student outcomes. With integrations for student information systems, learning management platforms, and other campus applications, Navigate360 helps higher education organizations streamline operations, deliver personalized student support, and improve institutional performance.

What is AdvisorTrac?

AdvisorTrac delivers comprehensive management and tracking solutions designed specifically for advising, counseling, and a variety of student support services within higher education institutions. By seamlessly integrating with your student information system, it guarantees that contact, demographic, and enrollment data remains accurate and up-to-date as supplied by your registrar. Furthermore, it facilitates the management of personnel across various centers and locations through customizable permissions, which ensures that only those with the right authorization have access. Users can proficiently assign advisors to students, document all interactions, handle online appointment scheduling, and easily generate automated personalized reports. The platform not only empowers both students and staff but also significantly transforms and improves the overall advising experience. By utilizing AdvisorTrac, colleges and universities can enhance their support services while simultaneously fostering more robust relationships between advisors and students, ultimately leading to a more effective educational environment. This innovative solution stands out as a crucial tool in modernizing the way academic support is delivered.

Media

Media

Integrations Supported

HostBill

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
iPhone

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

EAB

Date Founded

2007

Company Location

United States

Company Website

eab.com/solutions/navigate360/

Company Facts

Organization Name

AdvisorTrac

Company Website

www.go-redrock.com/solutions/advisortrac/

Categories and Features

Academic Advising

Not specified

Higher Education

Not specified

Categories and Features

Academic Advising

Not specified

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