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What is Starfish?

EAB Starfish is a comprehensive student success and retention platform developed to help higher education institutions identify student needs, coordinate academic support, and improve graduation outcomes. The software provides a centralized environment where faculty, advisors, student services professionals, and administrators can collaborate to support learners throughout their educational experience. Its early warning system enables faculty members to submit academic alerts, progress surveys, and referrals when students demonstrate signs of difficulty or require additional assistance. Institutions can configure personalized intervention workflows that connect students with academic advising, tutoring, counseling, and other campus resources. Starfish includes appointment scheduling capabilities that allow students to book meetings with support personnel and help staff manage availability and service delivery. Its case and cohort management features enable institutions to organize student populations, document interactions, assign follow-up activities, and monitor the progress of targeted support initiatives. Operational reporting tools provide visibility into advising activities, student engagement, service utilization, and institutional support capacity. Strategic analytics dashboards help administrators analyze student performance, identify patterns associated with academic risk, and evaluate the results of retention programs. The platform also supports academic degree planning by helping students understand program requirements, follow recommended course pathways, and receive notifications when they deviate from their plans. By integrating student information, proactive interventions, academic planning, and institutional analytics, EAB Starfish helps colleges and universities improve retention, increase degree completion, and deliver more effective student support services.

What is Achieve?

Advisors, faculty, and staff can easily publish their available appointment times directly into either Outlook or Google Calendar. Our advanced two-way calendar synchronization feature allows students to book these appointments in real-time, providing the convenience to schedule from any location, at any time, using a variety of devices. Once an appointment is made, it automatically populates the calendars of the advisors, faculty, or staff, ensuring seamless integration. Kiosks also present an effective solution for both centralized and decentralized student service centers, enabling students to check in for scheduled and drop-in appointments through virtual kiosks, QR code scans, or card swipes. We take pride in offering the leading student-centered queue and case management system tailored for higher education institutions. The intuitive interface allows users to take notes, upload essential documents, and create referrals during appointments conducted in-person, via Zoom, or over the phone. In addition, faculty are empowered to proactively connect with students who may be exhibiting at-risk behaviors through focused progress report campaigns, ensuring that students, their advisors, and the academic support team are quickly made aware of any issues. This holistic system not only fosters a nurturing environment but also enhances communication and collaboration among all individuals involved in a student's academic pathway. Ultimately, our commitment to innovation and support equips educational institutions with the tools needed to prioritize student success effectively.

Media

Media

Integrations Supported

AWS Marketplace
WEKA

Integrations Supported

Google Calendar
Microsoft Outlook
Salesforce

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

EAB

Date Founded

2007

Company Location

United States

Company Website

eab.com/products/starfish/

Company Facts

Organization Name

E2E Advising

Company Location

United States

Company Website

e2eadvising.com

Categories and Features

Academic Advising

Not specified

Appointment Scheduling

Calendar Sync
Client Database
Mobile Access
Online Booking
Online Payments
Room Booking Management

Scheduling

Alerts/Notifications
Calendar Management
Group Scheduling
Multi-Location
Real-time Scheduling
Room Booking Management

Categories and Features

Academic Advising

Not specified

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