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What is Starfish?

EAB Starfish is a comprehensive student success and retention platform developed to help higher education institutions identify student needs, coordinate academic support, and improve graduation outcomes. The software provides a centralized environment where faculty, advisors, student services professionals, and administrators can collaborate to support learners throughout their educational experience. Its early warning system enables faculty members to submit academic alerts, progress surveys, and referrals when students demonstrate signs of difficulty or require additional assistance. Institutions can configure personalized intervention workflows that connect students with academic advising, tutoring, counseling, and other campus resources. Starfish includes appointment scheduling capabilities that allow students to book meetings with support personnel and help staff manage availability and service delivery. Its case and cohort management features enable institutions to organize student populations, document interactions, assign follow-up activities, and monitor the progress of targeted support initiatives. Operational reporting tools provide visibility into advising activities, student engagement, service utilization, and institutional support capacity. Strategic analytics dashboards help administrators analyze student performance, identify patterns associated with academic risk, and evaluate the results of retention programs. The platform also supports academic degree planning by helping students understand program requirements, follow recommended course pathways, and receive notifications when they deviate from their plans. By integrating student information, proactive interventions, academic planning, and institutional analytics, EAB Starfish helps colleges and universities improve retention, increase degree completion, and deliver more effective student support services.

What is AdvisorTrac?

AdvisorTrac delivers comprehensive management and tracking solutions designed specifically for advising, counseling, and a variety of student support services within higher education institutions. By seamlessly integrating with your student information system, it guarantees that contact, demographic, and enrollment data remains accurate and up-to-date as supplied by your registrar. Furthermore, it facilitates the management of personnel across various centers and locations through customizable permissions, which ensures that only those with the right authorization have access. Users can proficiently assign advisors to students, document all interactions, handle online appointment scheduling, and easily generate automated personalized reports. The platform not only empowers both students and staff but also significantly transforms and improves the overall advising experience. By utilizing AdvisorTrac, colleges and universities can enhance their support services while simultaneously fostering more robust relationships between advisors and students, ultimately leading to a more effective educational environment. This innovative solution stands out as a crucial tool in modernizing the way academic support is delivered.

Media

Media

Integrations Supported

AWS Marketplace
WEKA

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

EAB

Date Founded

2007

Company Location

United States

Company Website

eab.com/products/starfish/

Company Facts

Organization Name

AdvisorTrac

Company Website

www.go-redrock.com/solutions/advisortrac/

Categories and Features

Academic Advising

Not specified

Appointment Scheduling

Calendar Sync
Client Database
Mobile Access
Online Booking
Online Payments
Room Booking Management

Scheduling

Alerts/Notifications
Calendar Management
Group Scheduling
Multi-Location
Real-time Scheduling
Room Booking Management

Categories and Features

Academic Advising

Not specified

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