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design 2 out of 5 stars
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What is Starfish?

EAB Starfish is a comprehensive student success and retention platform developed to help higher education institutions identify student needs, coordinate academic support, and improve graduation outcomes. The software provides a centralized environment where faculty, advisors, student services professionals, and administrators can collaborate to support learners throughout their educational experience. Its early warning system enables faculty members to submit academic alerts, progress surveys, and referrals when students demonstrate signs of difficulty or require additional assistance. Institutions can configure personalized intervention workflows that connect students with academic advising, tutoring, counseling, and other campus resources. Starfish includes appointment scheduling capabilities that allow students to book meetings with support personnel and help staff manage availability and service delivery. Its case and cohort management features enable institutions to organize student populations, document interactions, assign follow-up activities, and monitor the progress of targeted support initiatives. Operational reporting tools provide visibility into advising activities, student engagement, service utilization, and institutional support capacity. Strategic analytics dashboards help administrators analyze student performance, identify patterns associated with academic risk, and evaluate the results of retention programs. The platform also supports academic degree planning by helping students understand program requirements, follow recommended course pathways, and receive notifications when they deviate from their plans. By integrating student information, proactive interventions, academic planning, and institutional analytics, EAB Starfish helps colleges and universities improve retention, increase degree completion, and deliver more effective student support services.

What is Civitas Learning?

Civitas Learning is committed to improving student achievement by helping colleges and universities make the most of their student data to achieve better results. Our comprehensive technology and software enhance the coordination of student success programs, enabling a proactive and collaborative approach to support, thorough advising, and quick evaluation of effective methods. In partnership with our clients, we empower institutional leaders, advisors, educators, and students to markedly improve enrollment, retention, and graduation rates. The quest to elevate student success is complex and necessitates a well-rounded and insightful understanding of the student journey. Emphasizing a proactive strategy in student support is vital, as is a deep understanding of their needs. We are here to facilitate this process by converting your student data into practical insights, unlocking predictive potential, creating new opportunities for engagement, and promoting ongoing learning and enhancement. Institutions that harness our expertise can not only meet but surpass the aspirations of their students, ensuring a more successful educational environment for all involved. Ultimately, we believe that by fostering a culture of continuous improvement, we can contribute to a more robust academic landscape where students thrive.

Media

Media

Integrations Supported

AWS Marketplace
WEKA

Integrations Supported

Amazon Web Services (AWS)

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

EAB

Date Founded

2007

Company Location

United States

Company Website

eab.com/products/starfish/

Company Facts

Organization Name

Civitas Learning

Date Founded

2011

Company Location

United States

Company Website

www.civitaslearning.com

Categories and Features

Academic Advising

Not specified

Appointment Scheduling

Calendar Sync
Client Database
Mobile Access
Online Booking
Online Payments
Room Booking Management

Scheduling

Alerts/Notifications
Calendar Management
Group Scheduling
Multi-Location
Real-time Scheduling
Room Booking Management

Categories and Features

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