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What is EFT/400?

Established in 1984, 3X Software has offered a diverse range of support and packaged solutions across multiple industry sectors, engaging with nearly every type of business throughout its journey. As experts in IBM midrange systems, we have considerable knowledge in Retail systems and Ecommerce solutions. The name 3X Software stems from the 34/36/38 systems, which were lovingly known as the 3X systems. Operating as an independent software vendor (ISV), we have enjoyed a long-standing partnership with IBM in development for an extensive period. Throughout our history, we have developed our own software packages and tailored custom development for most prominent ERP systems. Our alliances with major banks have played a crucial role in the creation of our proprietary Credit/Debit card processing application, EFT/400, which has been actively utilized for over twenty years. Additionally, we proudly became the exclusive developer of Chip and Pin software tailored for this platform, enabling its deployment in various retail settings, ranging from small chains with 50 locations to large enterprises with over 650 stores. Our unwavering dedication to innovation and prioritizing customer satisfaction propels our continuous growth and transformation within the technology sector while we adapt to ever-changing market demands.

What is ChipBot?

Leverage ChipBot to effectively engage and assist customers on your website. By converting tedious support tasks into a valuable resource, ChipBot is revolutionizing the way businesses manage customer interactions. This cutting-edge tool seeks to eliminate the repetitive tasks that often impede productivity for small businesses. Picture a situation where customers can independently discover the answers they seek without sacrificing their overall experience. Enter ChipBot, an automated customer experience solution that uses shared insights to refine support strategies. It enables you to address common inquiries just once while simultaneously collecting vital user data that may have previously gone unnoticed. Designed to tackle the limitations of conventional live chat—like inflexible scripts, high costs, and poor returns—ChipBot highlights the advantages of boosting conversion rates, providing automated support, and making intelligent use of data. By prioritizing user experience and efficiency, our goal is to transform your perception of live chat, offering an innovative solution that caters to diverse needs and ensures your business flourishes in an increasingly competitive environment. This approach not only enhances customer satisfaction but also streamlines your operations for greater success.

Media

Media

Integrations Supported

Integrations Supported

AEM Journaler
Carrd
GoDaddy Email
Google Sites
Magento
Shopify
Squarespace
Stackreaction
Webflow
Weebly
Wix
WooCommerce
WordPress
Wufoo

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Version

Pricing Information

$10 per month
Free Version
Free Trial Offered?

Supported Platforms

Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

3X Software

Date Founded

1984

Company Location

United Kingdom

Company Website

www.3xsw.co.uk

Company Facts

Organization Name

ChipBot

Date Founded

2018

Company Location

United States

Company Website

getchipbot.com

Categories and Features

Payment Processing

Bitcoin Compatible
Debit Card Support
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing

Categories and Features

Customer Service

Not specified

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