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What is EMSmart?

The EMSmartâ„¢ technology for claims processing not only raises the bar for service quality but also significantly improves your financial outcomes. At EMS IMC, we are committed to upholding a system that is compliant, accurate, and efficient, effectively addressing the complexities of billing while rapidly increasing your revenue. Nationwide, our cutting-edge solution, EMSmartâ„¢, has enabled clients to focus on what is most important: providing outstanding patient care with the assurance that their revenue is being optimized in a compliant manner. Our unique claims processing platform, EMSmartâ„¢, combines the most advanced rules-based automation in the industry while ensuring that human judgment is applied at critical points throughout the revenue cycle. While EMSmartâ„¢ functions as our internal processing engine, we are excited to share this information with you, assuring you that your claims are handled by the optimal combination of human expertise and automated efficiency available in the market. In the end, EMSmartâ„¢ not only simplifies the claims management process but also strengthens our dedication to excellence in healthcare revenue management and client satisfaction. By prioritizing both technology and human input, we create a robust framework for success in the ever-evolving landscape of healthcare billing.

What is Cloud Claims?

APP Tech has been at the forefront of implementing an incident-based methodology in claims and risk management since its inception in 2003, providing advanced technological solutions to a wide array of clients throughout North America. Our integrated systems have enhanced efficiency and scalability in claims management, improved visibility, accelerated response times, reduced premium costs, and mitigated risk events for numerous customers. Cloud Claims by APP Tech stands out as an acclaimed software solution for risk management and claims processing. Designed specifically for self-insured organizations, third-party administrators, and businesses aiming to monitor their claims and losses, IMS facilitates comprehensive management of the claim lifecycle—from the initial incident report to payment processing and collections. The platform boasts a rich assortment of features that empower users with full oversight of both their claims and associated risk data, including incident and claims management, collaborative tools, detailed reporting, and insurance tracking, among many others. We take great pride in our flawless implementation success and outstanding customer retention rates, which stem from our dedication to thoroughly understanding our clients’ unique demands and delivering tailored solutions that effectively address those needs. Furthermore, our ongoing support ensures that clients maximize the benefits of our software long after implementation.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$2,500 per month
Annual subscription includes: web-based access to claims data; claims, document, and policy management; workflow automation; reporting; unlimited cloud-based data storage; and unlimited technical support. System onboarding and 4 hours of web-based training at $1000. Initial data conversion is charged on an as needed basis. Data feed integrations are also available, e.g., carriers, HR, fleet inventory, etc.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

EMS Management & Consultants

Company Location

United States

Company Website

emsbilling.com/emsmart/

Company Facts

Organization Name

APP Tech

Date Founded

2002

Company Location

Connecticut, United States

Company Website

apptechllc.com

Categories and Features

Claims Processing

Not specified

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Insurance

Not specified

Insurance Claims Management

Claims tracking
Document management
EDI data exchange integrations
Reporting

P&C Insurance

Billing & Invoicing
Broker / Agent Portal
Claims Management
Document Management
Policy Management
Reinsurance Administration

Risk Management

Alerts/Notifications
Auditing
Compliance Management
Dashboard
IT Risk Management
Mobile Access
Operational Risk Management
Risk Assessment

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