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What is EPIQ QMS by Caliber?

Caliber’s EPIQ Integrated Quality Management platform sets itself apart from the numerous standard quality solutions currently on the market. Its outstanding and holistic integrations across various departments significantly improve the quality management experience, rendering it unmatched in functionality. In addition to addressing typical quality management requirements, this innovative platform lays a solid groundwork for essential elements such as quality metrics, performance analytics, Continued Process Verification (CPV), and Product Quality Review (PQR). Despite many organizations pouring resources into automation, there remain obstacles concerning effective information sharing among departments. Quality Assurance teams are responsible for grasping the implications of deviations across varied areas, which requires in-depth analysis and resolution of both planned and unplanned changes that involve multiple departments. The importance of interdepartmental transactions in risk mitigation cannot be emphasized enough, highlighting the necessity for coordinated collaboration within quality management processes. This integrated strategy not only optimizes operations but also significantly boosts overall organizational effectiveness, ultimately leading to improved product quality and customer satisfaction.

What is Caliber Online RMS?

Cutting-edge cloud technology enables the Caliber Records Management System (RMS) to deliver essential information to front-line officers right when they need it most. This web-based RMS is built for quick implementation, offering outstanding data-sharing features while ensuring full compliance with both State and Federal NIBRS requirements. Over 11,000 professionals in public safety and private security benefit from Caliber Online RMS, which enhances their productivity and strengthens community service efforts. A newly launched aspect of the system, Community Self-Reporting, employs the innovative online RMS Custom Forms, providing a secure web portal for the public to report non-emergency incidents. This initiative not only encourages social distancing by reducing the necessity for in-person interactions between officers and citizens regarding minor incidents but also allows agencies to keep their officers available for critical situations, hence improving overall community support and safety. Moreover, this strategy cultivates a more robust connection between law enforcement and the communities they serve, fostering public engagement and building trust. By strengthening these relationships, agencies can create a safer environment that encourages collaboration between officers and community members.

Media

Media

Integrations Supported

Assure-IQ
Docs-IQ

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

Windows
Mac

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Webinars
Online Training

Company Facts

Organization Name

Caliber Technologies

Date Founded

2001

Company Location

India

Company Website

caliberuniversal.com/solutions/enterprise-platform-for-integrated-quality/

Company Facts

Organization Name

Caliber Public Safety

Date Founded

1975

Company Location

United States

Company Website

caliberpublicsafety.com/records-management/

Categories and Features

Quality Management

Complaint Management
Corrective and Preventive Actions (CAPA)
Document Control
Equipment Management
Training Management

Categories and Features

Law Enforcement

Certification Management
Court Management Integration
Dispatching
Incident Mapping

Public Safety

Not specified

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