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What is ETrace?

With eTrace, you'll eliminate the risk of overlooking job invoicing, as it offers a detailed compilation of jobs labeled as "waiting to be invoiced," categorized by customer, allowing for easy job selection to generate invoices. You can also track the payment status of invoices, making it simple to oversee jobs that are still "not invoiced" or those that have "invoices not paid." The platform comes with powerful search functionalities, enabling you to locate customers using multiple criteria, including their first or last name, phone number, address, regional area, work order number, and even those customers pending booking. All files are securely housed on our high-performance servers situated in a safeguarded data center, which boasts fast network connections and a dependable infrastructure supported by a mirrored data backup system. Additionally, team members can effortlessly access their daily schedules and work orders from any location with internet access, whether they are at home, in a traditional office, or traveling, ensuring they remain informed and ready for any task. This level of accessibility not only promotes efficiency but also fosters a more cohesive work environment. Ultimately, the comprehensive tools and flexibility that eTrace provides contribute significantly to enhancing your team's overall productivity.

What is BetterHQ?

An integrated software solution for appointment scheduling and point of sale (POS) allows you to manage your business with exceptional ease. This platform consolidates essential tasks such as appointment management, marketing activities, sales processing, and invoice generation into one intuitive interface. You can effortlessly arrange appointments, enable online bookings, and lighten your workload with features like recurring appointments and wait lists. The online POS system is designed to work seamlessly with various devices, including iPads, Macs, and PCs, ensuring a smooth sales experience by connecting with the latest hardware. You can accept credit card payments directly at the POS or use Stripe for hassle-free online transactions. Create customized invoices that display your business details and logo, which can be easily printed or emailed to customers. Attract your clientele with SMS promotions and reduce no-shows through automated text reminders that keep them informed. Monitor inventory levels effectively to maintain efficiency and make the most of your resources. Utilize integrated email marketing features to design powerful campaigns that enhance your business's visibility in the marketplace. BetterHQ's scheduling software not only simplifies the management of appointments and marketing initiatives but also serves as a crucial resource for business owners. By bringing all these functionalities together, you can dedicate more time to expanding your enterprise instead of getting caught up in administrative duties, ultimately fostering growth and success. This comprehensive approach ensures that you remain organized and responsive to customer needs, paving the way for a thriving business environment.

Media

Media

Integrations Supported

Campaign Monitor
Google Calendar
Mailchimp
QuickBooks Online
Reckon One
Square POS
Stripe
Tyro EFTPOS
Xero
Zoom

Integrations Supported

Campaign Monitor
Google Calendar
Mailchimp
QuickBooks Online
Reckon One
Square POS
Stripe
Tyro EFTPOS
Xero
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

$89 per month
Free Trial Offered?
Free Version

Pricing Information

$19 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ETRACE

Company Website

www.etrace.ca

Company Facts

Organization Name

BetterHQ

Company Location

Australia

Company Website

betterhqapp.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Business Management

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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