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What is EVALARM?

EVALARM represents a state-of-the-art solution for mobile alerts and emergency communications, designed to enhance safety and streamline the management of crisis situations. The platform boasts multi-channel alerting capabilities that can circumvent standard phone settings, alongside features for acknowledging alarms, managing tasks, organizing contacts, implementing escalation procedures, and accessing real-time situational information. Users can tailor emergency protocols and create diverse scenarios that cater to the specific requirements of various sectors. Its extensive array of functionalities includes a guard control system, protection for individuals working alone, a digital guard book, strategies for evacuation, visitor management, intervention services, conference calling, and smooth integration with control centers. EVALARM is engineered to function as a high-availability, high-performance cloud solution, with hosting in certified German data centers that comply with ISO 27001 standards, which assures outstanding data protection and security. This adaptability makes it appropriate for a broad spectrum of industries and applications, positioning EVALARM as a crucial asset for enhancing emergency preparedness and response strategies. Furthermore, EVALARM not only elevates safety standards but also equips organizations with the tools necessary to respond promptly and efficiently to emergencies, reinforcing its role as an essential platform in today’s safety landscape.

What is 1Call?

To improve the overall experience for patients by refining communication strategies and operational workflows, it is crucial to engage call centers in this process. The representatives at hospital call centers act as a key link between patients and healthcare providers in different departments. Our customized software solutions cater to healthcare institutions of all sizes, effectively tackling the communication hurdles faced by the industry. Organizations that implement our hospital call center services report reduced wait times for callers, more streamlined interactions with on-call staff, and enhanced handling of urgent calls thanks to the capabilities of 1Call software. Furthermore, healthcare professionals gain advantages from our secure messaging system, telehealth options, and smooth EMR integrations, which not only boost operational efficiency but also help minimize alarm fatigue in bustling healthcare settings. By utilizing these innovative tools, hospitals can foster a communication strategy that is not only more responsive but also centered around the needs of patients, ultimately leading to improved satisfaction and care outcomes. This commitment to enhancing communication will pave the way for a more effective healthcare delivery system.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

EVALARM

Date Founded

2014

Company Location

Germany

Company Website

www.evalarm.de/

Company Facts

Organization Name

1Call

Date Founded

1976

Company Location

United States

Company Website

www.1call.com

Categories and Features

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

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