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What is EbixEnterprise?

EbixEnterprise operates as a comprehensive solution for managing insurance, streamlining policy management across its entire life cycle. The platform includes six essential components: Customer Relationship Management (CRM), a health insurance exchange, policy administration, claims administration, data analytics, and a consumer web portal. These interconnected elements ensure that data flows smoothly to meet various business needs. SmartOffice CRM allows organizations to effectively manage details about agents and brokers, commission systems, sales processes, and state licensing information. Additionally, the Online Quoting Portal, known as HealthConnect, serves as an exceptional marketplace for the trading of health insurance and employee benefits. Moreover, EbixEnterprise Administration provides a powerful policy management system, supplying users with the essential tools to oversee policies, outline insurance plans, and keep track of relevant rate information. This all-encompassing strategy not only boosts operational efficiency but also fosters enhanced decision-making throughout the organization. Ultimately, EbixEnterprise positions itself as a pivotal asset for businesses looking to optimize their insurance management practices.

What is Complete Claims?

Claims adjudication services encompass a variety of sectors such as medical, dental, vision, and prescription claims, along with both short and long-term disability cases. These services can be accessed on-site with a license or through a hosted application model (ASP). Powered by Microsoft technology, the system employs an SQLServer database and a Windows front end for optimal performance. Our customer service team is highly esteemed, comprised of healthcare claims experts with at least 12 years of experience in the industry. Every support request is documented, allowing clients to track their status online. The system includes a plan copy and modification feature that enables quick implementation of changes. Auto-adjudication is facilitated through benefit codes built on business rules that take into account over 25 variables related to both claims and claimants, all processed by the adjudication engine. Submissions can be made in various formats, including scanned images, EDI, or traditional paper submissions. The system adheres to HIPAA EDI 5010 transaction sets, guaranteeing secure and efficient processing. Furthermore, re-pricing fees and UCR schedules can be entered into the system ahead of their effective dates, while the date-driven logic ensures re-pricing is executed based on the service date, enhancing the overall workflow of claims processing. This comprehensive solution not only streamlines claims management but also significantly improves client satisfaction and operational efficiency.

Media

Media

Integrations Supported

Virtual Cabinet

Integrations Supported

Virtual Cabinet

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ebix

Date Founded

1976

Company Location

United States

Company Website

ebixhealth.com

Company Facts

Organization Name

Complete Health Systems

Company Website

completehealthsys.com/claims/

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

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