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What is Echo Networks?

Conventional business phone systems often prove to be a complete drain on time and resources. After selling you their products, they leave you to manage everything from extensions to employee training, as well as troubleshooting any issues that arise. This lack of support can jeopardize the reputation and success of your business, which you have worked tirelessly to establish. Moreover, remote employees are often unable to receive calls, forcing customers to hang up or try reaching them on their mobile phones instead. You may also find yourself constrained by a limited number of lines and without call waiting, which can lead to frustrating busy signals and lost opportunities. In contrast, our VoIP phones offer an impressive 99.9% uptime, a reliability that outperforms traditional landlines, and they can be operational within just 24 hours. Additionally, we provide round-the-clock support to address any inquiries you might have, ensuring your business communications run smoothly at all times. With our services, you can focus on what truly matters—growing your business without the hassle of outdated phone systems.

What is Avaya Cloud Office?

Avaya Cloud Office serves as a robust communication solution that operates entirely in the cloud, merging voice, video, messaging, meetings, and collaboration tools into an integrated platform. It successfully connects in-office, remote, and mobile workers across different devices, ensuring seamless and consistent communication. Featuring capabilities such as business phone lines, voicemail transcription, team messaging, and document sharing, it greatly enhances both productivity and collaborative efforts. Additionally, the platform prioritizes security through advanced encryption and integrates with over 100 business applications, including Salesforce, Office 365, and G Suite, aiding organizations in streamlining their workflows and improving overall effectiveness. Designed to meet the dynamic demands of contemporary enterprises, this versatile solution evolves alongside businesses to maintain relevance in a fast-paced environment. Its user-friendly interface further encourages adoption and maximizes the potential for teamwork and communication efficiency.

Media

Media

Integrations Supported

Armour365
Aura365
Azure Marketplace
C1 Connected Experience (C1CX)
Check Point IPS
Check Point Infinity
Cirrus Contact Center
Coeo
Cylera Platform
FaPipe IPVPN
Gnani Bot Builder Platform
Google Drive
Microsoft 365
SecHard
Seconize DeRisk Center
Soft-ex
Theta Lake
ValidSoft
WIZ AI Talkbots
ethosIQ Customer Engagement Platform

Integrations Supported

Armour365
Aura365
Azure Marketplace
C1 Connected Experience (C1CX)
Check Point IPS
Check Point Infinity
Cirrus Contact Center
Coeo
Cylera Platform
FaPipe IPVPN
Gnani Bot Builder Platform
Google Drive
Microsoft 365
SecHard
Seconize DeRisk Center
Soft-ex
Theta Lake
ValidSoft
WIZ AI Talkbots
ethosIQ Customer Engagement Platform

API Availability

Has API

API Availability

Has API

Pricing Information

$24.99 per month
Free Trial Offered?
Free Version

Pricing Information

$19.99/user/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Echo Networks

Date Founded

2020

Company Location

United States

Company Website

echonet.works/

Company Facts

Organization Name

Avaya

Date Founded

2000

Company Location

United States

Company Website

www.avaya.com/en/products/ucaas/cloud-office/

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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