What is AT&T Office@Hand?

A comprehensive cloud-based solution provides a range of communication tools, including voice, fax, text messaging, and both audio and video conferencing, which significantly boosts employee productivity whether they are at their desks or telecommuting. This platform facilitates seamless connectivity across various devices such as smartphones, tablets, softphones, or desktop IP phones, thus enhancing customer interaction capabilities. By consolidating calls through a single phone number, organizations can more efficiently direct incoming inquiries to the right team members, simplifying the process for clients trying to connect. The system also comes equipped with features like instant local numbers, toll-free lines, internet faxing, and customizable services based on the time of day. Moreover, it integrates video meetings and collaborative online tools, allowing businesses to bypass the usual expenses related to maintenance, software upgrades, installation, and support that come with conventional systems. This intuitive communication platform allows companies to prioritize customer service over juggling multiple communication tools and channels. With the option to maintain up to three unique business numbers—one primary local number, one toll-free number, and an additional local number specifically for faxing—organizations can significantly enhance their availability and outreach. Ultimately, this cohesive service not only streamlines communication but also contributes to improved overall operational effectiveness, allowing businesses to thrive in a competitive landscape. Additionally, as teams become more mobile, the flexibility provided by this platform is essential for adapting to modern work environments.

Pricing

Price Starts At:
$25.40 per month

Screenshots and Video

Company Facts

Company Name:
AT&T
Date Founded:
1983
Company Location:
United States
Company Website:
www.business.att.com/products/office-at-hand.html

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
On-Site Training
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

AT&T Office@Hand Customer Reviews

Write a Review
  • Reviewer Name: LAURA D.
    Position: Personal Secretary
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Avoid this service!

    Date: Apr 09 2026
    Summary

    Terrible and stressful! We have missed customer calls due to poor service from AT&T Office@Hand. We have no customer service support or technical help!

    Positive

    Nothing!

    Negative

    One month into this service and we have had nothing but problems! No one showed up for the onboarding meeting that they scheduled, no one correctly ported the phone numbers, we had to have our answering service take out calls for one week because we couldn't receive phone calls, the calls do not ring to all office phones, lack of knowledge with technical support and customer service does not exist! We are regretting ever signing up for this service!

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