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What is Ecosystems?

Ecosystems stands out as the premier software-as-a-service (SaaS) solution designed for collaborative management of customer value. It enables providers to effectively measure and align their offerings with the business value they provide, spanning areas from sales to customer success. By utilizing AI-enhanced analytics and integrating with platforms such as Salesforce, Microsoft Dynamics, Gainsight, and HubSpot, Ecosystems allows organizations to consolidate individual value discussions into a centralized cloud asset, facilitating better decision-making across the board. For insights on how industry leaders like Google Cloud, Palo Alto Networks, and ServiceNow have successfully implemented Ecosystems, be sure to explore our website. You'll discover innovative ways to enhance your own customer value strategies.

What is DecisionLink ValueCloud?

ValueCloud® provides a comprehensive framework and repository that effectively stores and analyzes essential customer value data, converting it into actionable insights and valuable resources for various departments within the organization, such as product management, marketing, sales, value engineering, professional services, and customer success. Recognizing customer value is vital as it signifies an important evolution in Customer Relationship Management, where genuine connections with customers rely heavily on the value they perceive. Unfortunately, current CRM systems and other business applications often fall short of the capabilities required for efficient customer value management. We believe that any organization seeking to shift towards higher value and more profitable business models must regard customer value as a key strategic asset; doing so will not only enhance competitive edge but also enrich dialogues, foster trusted advisor relationships, and ultimately lead to better business results. In prioritizing customer value management, companies can more adeptly navigate the challenges and intricacies of today's competitive markets, ensuring sustained growth and customer satisfaction in the long run.

Media

Media

Integrations Supported

Microsoft Dynamics 365
Salesforce
Adobe Acrobat
Gainsight
Google Workspace
Indent
Microsoft 365

Integrations Supported

Microsoft Dynamics 365
Salesforce
Adobe Acrobat
Gainsight
Google Workspace
Indent
Microsoft 365

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ecosystems

Date Founded

2000

Company Location

United States

Company Website

ecosystems.us

Company Facts

Organization Name

DecisionLink

Date Founded

1995

Company Location

United States

Company Website

www.decisionlink.com/products/

Categories and Features

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

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