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What is Efficy?

Our CRM solutions are distinguished by their unmatched adaptability within the market. Featuring an open and customizable architecture, users have the ability to make significant alterations across the various components of the software suite. To help you navigate these configurations and customizations, our expert teams are always on hand to offer assistance. We customize your CRM solution to fit perfectly with your organization’s structure, workflows, teams, events, projects, sales strategies, customer support, and help desk systems, among other vital elements. Efficy Group enhances the productivity of your sales teams by providing a robust suite of CRM tools that includes a customer database, business activity tracking, opportunity management, and a diverse array of offerings. Regardless of whether they are working from the office or remotely, your sales representatives are equipped with a comprehensive 360° perspective of their customers and prospects, including their proposals. Furthermore, they gain the capability to effectively segment their database, which enables them to launch targeted multi-channel marketing campaigns aimed at improving engagement and outcomes. This combination of features ensures that your sales teams are not only well-informed but also highly efficient in addressing customer needs.

What is Brick Street CONNECT?

Brick Street CONNECT provides a thorough multichannel marketing solution designed to enhance customer and prospect interactions across various devices as they navigate their daily lives. Its integrated platform architecture delivers a comprehensive perspective on each consumer, empowering effective engagement, sales growth, and the development of enduring relationships. By consolidating customer interactions, it shifts the emphasis from evaluating individual tactics to assessing overall engagement metrics, highlighting the cumulative time customers engage with your brand. The in-depth customer profiling available through CONNECT allows for quick responses to customer behaviors and preferences without the necessity of additional personnel or resources. Moreover, the platform's modular design adapts effortlessly to the rapidly changing digital communication environment, ensuring that IT departments remain untroubled while marketers can swiftly address customer demands. This flexibility not only boosts operational efficiency but also aligns your marketing strategies more closely with prevailing trends and consumer expectations, making your efforts more effective in today's dynamic market. Ultimately, embracing such a solution can transform how businesses interact with their audience and drive long-term success.

Media

Media

Integrations Supported

Alcméon
Campaign Monitor
Constant Contact
Constant Contact Lead Gen & CRM
Eureka ERP
Gmail
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
HubSpot Operations Hub
Mailchimp
Microsoft Outlook
Mindsay
Qlik Application Automation
Webmecanik

Integrations Supported

Alcméon
Campaign Monitor
Constant Contact
Constant Contact Lead Gen & CRM
Eureka ERP
Gmail
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
HubSpot Operations Hub
Mailchimp
Microsoft Outlook
Mindsay
Qlik Application Automation
Webmecanik

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Efficy

Date Founded

2005

Company Location

Belgium

Company Website

www.efficy.com

Company Facts

Organization Name

Brick Street Software

Company Location

United States

Company Website

brickstreetsoftware.com/#platform

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

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