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What is efficy?

Our CRM solutions are distinguished by their unmatched adaptability within the market. Featuring an open and customizable architecture, users have the ability to make significant alterations across the various components of the software suite. To help you navigate these configurations and customizations, our expert teams are always on hand to offer assistance. We customize your CRM solution to fit perfectly with your organization’s structure, workflows, teams, events, projects, sales strategies, customer support, and help desk systems, among other vital elements. Efficy Group enhances the productivity of your sales teams by providing a robust suite of CRM tools that includes a customer database, business activity tracking, opportunity management, and a diverse array of offerings. Regardless of whether they are working from the office or remotely, your sales representatives are equipped with a comprehensive 360° perspective of their customers and prospects, including their proposals. Furthermore, they gain the capability to effectively segment their database, which enables them to launch targeted multi-channel marketing campaigns aimed at improving engagement and outcomes. This combination of features ensures that your sales teams are not only well-informed but also highly efficient in addressing customer needs.

What is CRM9?

CRM9 is a highly advanced, cloud-based Customer Relationship Management platform that seamlessly combines sales, marketing, and customer support into one unified system. It offers extensive management of contacts and leads by diligently documenting every engagement, thereby creating detailed 360° profiles of customers. The platform's sales pipeline feature provides a visual representation of deal progress, enabling precise forecasting and efficient workflow automation, which ultimately helps businesses close deals with greater success. Additionally, it incorporates marketing automation capabilities for targeted email campaigns, customer segmentation, and comprehensive analytics, significantly improving engagement rates. The integrated service desk effectively manages tickets and escalations across various channels, which contributes to enhanced customer satisfaction. Users gain access to real-time dashboards and reporting tools that offer insights into sales performance, customer behavior, and overall team productivity. Moreover, CRM9 leverages AI-enhanced automation and predictive analytics, along with customizable workflows to ensure robust data protection and regulatory compliance at all times. This all-encompassing platform not only facilitates the cultivation of strong relationships but also boosts operational efficiency and drives business expansion. With CRM9, organizations are well-equipped to navigate the constantly changing landscape of customer interactions and market trends, ensuring they remain competitive and responsive to their clients' needs. Ultimately, CRM9 stands as a vital resource for any business aiming to thrive in today's dynamic marketplace.

Media

Media

Integrations Supported

Alcméon
Campaign Monitor
Constant Contact
Constant Contact Lead Gen & CRM
Eureka ERP
G2
Gmail
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
HubSpot Operations Hub
Mailchimp
Microsoft Outlook
Mindsay
Qlik Application Automation
Voyced
Webmecanik

Integrations Supported

Alcméon
Campaign Monitor
Constant Contact
Constant Contact Lead Gen & CRM
Eureka ERP
G2
Gmail
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
HubSpot Operations Hub
Mailchimp
Microsoft Outlook
Mindsay
Qlik Application Automation
Voyced
Webmecanik

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

300 INR/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

efficy

Date Founded

2005

Company Location

Belgium

Company Website

www.efficy.com

Company Facts

Organization Name

CRM9

Date Founded

2025

Company Location

India

Company Website

www.crm9.in/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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