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SearchUnifySearchUnify is an enterprise Agentic AI platform that connects fragmented enterprise knowledge and deploys autonomous AI agents to handle customer support operations from first contact to resolution. At its core, the platform is powered by SearchUnifyFRAGâ„¢ (Federated Retrieval Augmented Generation), Agentic RAG, and the SCORE (Contextual Relevance Engine) framework, enabling accurate, grounded responses drawn from unified enterprise data. The product suite spans five core tools. Cognitive Search retrieves contextually relevant answers across distributed knowledge sources. SearchUnifyGPTâ„¢ generates cited AI responses at every support touchpoint. SUVA, the virtual assistant, handles multi-turn conversations autonomously. Knowbler supports knowledge capture, structuring, and surfacing at the point of need. Agent Helper delivers next-best-action recommendations to support agents during live case resolution. Extending these capabilities, the Agentic AI Suite comprises eight AI agents: AI Support Agent for self-service resolution, AI SupportPlus Agent for autonomous CRM ticket handling, AI Classification Agent for case tagging and routing, AI Escalation Manager for escalation risk prediction, AI Knowledge Agent for automated content creation and gap detection, AI Competency Agent for L2 technical workflow resolution, AI Agent Partner for real-time agent guidance, and AI Case Quality Auditor for evaluating every closed case. SearchUnify supports BYOLLM for LLM flexibility, Model Context Protocol (MCP) for secure system connectivity, and a governance layer covering role-based access control, PII masking, and ISO 27001, HIPAA, and SOC 2 compliance. The platform connects with 100+ enterprise tools including Salesforce, Zendesk, and ServiceNow.
What is EigenCloud?
EigenCloud is a groundbreaking modular platform tailored for developers that provides blockchain-level verification for both Web2 and Web3 applications, enabling creators to build verifiable services, stake assets, and access a robust infrastructure dedicated to data availability and computation. At the heart of its capabilities lies the EigenLayer protocol, which includes vital components such as Autonomous Verifiable Services, the capacity to restake ETH or other tokens, and specialized layers like EigenDA, all designed to improve data availability. These functionalities allow developers to safeguard off-chain computing and storage, ensuring that trust and settlement processes are upheld on-chain. Moreover, Autonomous Verifiable Services can distribute rewards to both Stakers and Operators while enforcing penalties for unmet obligations through slashing, maintaining connectivity with a network of Operators who oversee and validate service requests. The EigenDA layer, in particular, is a tailored data availability protocol that prioritizes scalability, employing sophisticated methods like Reed-Solomon erasure coding, KZG polynomial opening proofs, and a leaderless architecture to maximize throughput, thereby creating a more effective environment for decentralized applications. Ultimately, EigenCloud signifies a substantial leap forward in developing dependable and scalable blockchain solutions for developers, paving the way for enhanced innovation in the field. This platform not only streamlines the development process but also promotes a collaborative ecosystem where developers can thrive.
What is Ava Protocol?
Ava Protocol is an innovative Actively Validated Service (AVS) designed on EigenLayer, aimed at enabling seamless autonomous transactions across Ethereum and other blockchain platforms. It provides developers with a suite of tools to enhance cryptocurrency transactions through smart automation, superior privacy measures, straightforward integration, and significant cost savings. One of its most impressive features is intelligent automation, which facilitates automatic transaction execution when predefined conditions are satisfied, complemented by advanced Maximal Extractable Value (MEV) protection that safeguards against front-running and privacy infringements. Additionally, the protocol encourages composability, allowing developers to effortlessly combine smart contract calls without extensive programming, while offering remarkable reductions in gas fees, potentially reaching up to 90%. Ava Protocol also boasts a sophisticated technology framework, featuring a customizable Studio for developing automated strategies, a robust SDK for ensuring private transactions, and the EigenLayer AVS network supported by restaked ETH. This comprehensive ecosystem delivers a complete solution for developers focused on optimizing their blockchain applications. Overall, Ava Protocol's multi-dimensional strategy positions it as a pivotal entity in the rapidly changing decentralized finance landscape, ensuring that developers can innovate with confidence and efficiency.
Integrations Supported
EigenLayer
Ethereum
Coinbase
Higgs Audio / Avatar
Kiln
Kraken
Integrations Supported
EigenLayer
Ethereum
Acala
Berkeley Publisher
Bifrost
Blockdaemon
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
24 Hour Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Online Training
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
EigenCloud
Date Founded
2022
Company Location
United States
Company Website
docs.eigencloud.xyz/
Company Facts
Organization Name
Ava Protocol
Date Founded
2021
Company Location
United States
Company Website
avaprotocol.org
Categories and Features
Blockchain Node
Not specified
Categories and Features
Layer 2 Protocols
Not specified
Web3
Not specified