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Ratings and Reviews 0 Ratings
Alternatives to Consider
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CallTrackingMetricsCallTrackingMetrics stands out as the sole SaaS platform that integrates call tracking and conversion intelligence to enhance contact center automation, leading to a more tailored experience for customers. Discover which marketing initiatives are driving leads or conversions, and leverage that information to create automated call flows that enhance your contact center operations. With our comprehensive suite of phone, text, online, and live chat tools, you can achieve seamless communication across your entire organization. More than 100,000 users around the globe rely on CallTrackingMetrics to streamline communications for their sales, marketing, and service teams, ensuring efficiency and effectiveness in their outreach efforts. Our call tracking capabilities include dependable dynamic number insertion (DNI) for precise session-level attribution, as well as local and toll-free tracking numbers, which offer omnichannel attribution across calls, texts, and form submissions. Additionally, our contact center solutions feature a user-friendly browser-based softphone, along with intelligent routing options to optimize call management. Embracing these advanced features can significantly elevate your organization's customer interaction strategy.
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3CX3CX is a versatile, software-driven IP PBX built on open standards that delivers comprehensive Unified Communications straight out of the box. It caters to businesses of all sizes and across various sectors, offering a full suite of features that range from mobility and presence indicators to sophisticated call center functionalities, all at a significantly reduced cost. This platform is particularly well-suited for remote work environments, featuring mobile applications, video conferencing capabilities, and live chat integration for websites. Installation, management, and maintenance of the PBX are straightforward, allowing users to easily handle it themselves on their own hardware, a dedicated server, or via a cloud environment. Alternatively, users can opt for 3CX's hosting services to simplify their setup even further. With its user-friendly design and extensive feature set, 3CX empowers companies to enhance their communication strategies effectively.
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VirtualPBXAt VirtualPBX, we provide a wide range of communication solutions specifically designed to meet the needs of businesses like yours. Our adaptable business phone plans are not only flexible but also scalable, allowing you to personalize features such as call routing, voicemail, and conferencing to suit your organization's specific requirements. With our contact center solutions, we enable you to significantly improve your customer service and support capabilities through tools like interactive voice response (IVR), call queuing, and real-time monitoring for better decision-making. Furthermore, our business texting service facilitates easy communication with customers and colleagues through SMS, ensuring no message goes unnoticed. If you're contemplating a shift from outdated analog phone systems, our Airdial Pots replacement solutions provide a smooth transition to contemporary, cloud-based options. Overall, VirtualPBX is committed to equipping businesses with essential tools that simplify communication, elevate customer service standards, and boost overall efficiency. We invite you to experience our offerings firsthand by requesting a free demo today, so you can see how we can transform your communication strategies.
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AbundantlyYou haven't collaborated with an organization as expansive as Abundantly, and your team hasn't encountered an employee recognition initiative like ours. Discover how we are transforming an industry that has remained stagnant, especially when fostering genuine connections is crucial now more than ever. By teaming up with us, you can empower your managers to implement a straightforward and sophisticated AI-driven solution that will not only engage your employees but also uplift them. When this approach is applied consistently and with sincerity, you'll find that your retention rates improve, keeping those who significantly contribute to your organization's success. This innovative strategy can redefine workplace culture and enhance overall productivity.
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What is Ekiga?
Originally known as GnomeMeeting, Ekiga is a free and open-source software that facilitates SoftPhone, video conferencing, and instant messaging over the Internet. Its capabilities deliver high-definition sound and video quality that rivals DVDs. By adhering to the two primary telephony standards, SIP and H.323, Ekiga guarantees compatibility with a broad array of service providers, as well as various hardware and software options. This application first launched in 2001 as part of a graduation project under its previous name when technologies such as voice over IP, IP telephony, and video conferencing were just beginning to gain traction. At that time, the GNU/Linux desktop environment was still maturing, and the multimedia functionalities available were quite limited. Many webcam drivers were plagued by significant problems, ALSA had not yet been implemented, and achieving full-duplex audio was a notable challenge. Performance issues were prevalent, particularly due to the widespread use of proprietary codecs. Nevertheless, Ekiga emerged as a groundbreaking solution! Its introduction not only filled a gap in the market but also paved the way for the development of modern communication tools that we now rely on every day. The legacy of Ekiga continues to influence the evolution of online communication technologies, reflecting the rapid advancements we have witnessed since its inception.
What is Alcatel-Lucent IP Desktop Softphone?
For those employees who are working remotely or frequently on the move and don't have access to a traditional office environment, a softphone application becomes a highly suitable option for their communication needs. The Alcatel-Lucent IP Desktop Softphone, inspired by the Alcatel-Lucent 8068 Premium DeskPhone, is a software solution that replicates the experience of using a standard business phone. Its installation process is straightforward, enabling users to quickly set it up on various devices such as PCs, Macs, tablets, or smartphones that operate on iOS or Android systems in just a matter of minutes. By utilizing a corporate virtual private network (VPN), users can effortlessly make and receive calls, integrating seamlessly with the organization's telephony network. This application provides users with access to all the same features found in a desk phone, allowing for calls to be made and answered from virtually any location. Additionally, it supports off-site connectivity, allowing users to connect to their company's IP network through a VPN, whether they are using Ethernet, Wi-Fi, or mobile data connections like 3G or 4G. This capability not only enhances flexibility but also ensures that remote employees can communicate effectively, no matter where they are situated. It ultimately fosters a more connected work environment, reinforcing the importance of reliable communication tools in today's evolving workplace.
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Ekiga
Date Founded
2001
Company Location
United States
Company Website
www.ekiga.org
Company Facts
Organization Name
Alcatel-Lucent
Date Founded
2014
Company Location
France
Company Website
www.al-enterprise.com/en/products/applications/ip-desktop-softphone
Categories and Features
Softphone
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management
Categories and Features
Softphone
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management